Fibre Premium
90Mbps download 17Mbps upload typical evening speeds
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Medium & Larger Households
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4K video streaming
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Online game play
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Video conferencing
Fibre Home Superfast
247Mbps download 21Mbps upload typical evening speeds
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Larger Households
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8K video streaming
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Online game play (multiplayer)
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Video conferencing
Fibre Home Ultrafast
510Mbps download 42Mbps upload typical evening speeds
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Multiple Heavy Internet Users
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8K video streaming
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Online game play (multiplayer)
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Video conferencing
Fibre Standard Plus
48Mbps download 17Mbps upload typical evening speeds
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Smaller Households
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HD video streaming
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Online game play
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Video conferencing
Switching to iPrimus is easy
Explore our range of internet and home phone plans and select one that suits your needs. You can also keep your existing phone number.
We’ll confirm your order via email and send out your modem. You should receive it in 3-5 business days.
We’ll let you know once your internet connection and home phone are active All you need to do is plug in your modem and you’re good to go.
Got Questions? We've Got Answers!
There are no set-up fees ($0) for Opticomm and Restrain services. However, additional charges may apply for new connections or new connections in new developments. You can find out more about these fees during the sign-up process.
There are no set-up fees ($0) for Opticomm and Restrain services. However, additional charges may apply for new connections or new connections in new developments. You can find out more about these fees during the sign-up process.
Connection times will vary depending on your network and technology type or if an appointment is required. We’ll keep you informed along the way.
Connection times will vary depending on your network and technology type or if an appointment is required. We’ll keep you informed along the way.
We will ship your modem to your nominated address via StarTrack at no cost to you. You’ll receive an SMS with the tracking information once the modem has been shipped.
We will ship your modem to your nominated address via StarTrack at no cost to you. You’ll receive an SMS with the tracking information once the modem has been shipped.
For new developments, Opticomm typically charges a standard $300 first-time connection fee.
If your premises does not already have an Opticomm connection, a new connection fee up to $550 may apply. The exact fee depends on the type of connection required and will be confirmed during the sign-up process.
These fees can be paid upfront or in 3 installments, making it easier to manage.
For new developments, Opticomm typically charges a standard $300 first-time connection fee.
If your premises does not already have an Opticomm connection, a new connection fee up to $550 may apply. The exact fee depends on the type of connection required and will be confirmed during the sign-up process.
These fees can be paid upfront or in 3 installments, making it easier to manage.
You can change your plan anytime via My Account or by calling our friendly team on 131 789.
You can change your plan anytime via My Account or by calling our friendly team on 131 789.
Yes, you can bring your existing home phone number to iPrimus. Simply provide your existing number and current account number when you submit your order and we will organise the rest.
Yes, you can bring your existing home phone number to iPrimus. Simply provide your existing number and current account number when you submit your order and we will organise the rest.
All our plans come with a modem included and we recommend using our modem to ensure the best experience and support. If you choose to use your own modem we are unable to guarantee compatibility and recommend you check with the manufacturer of your modem to confirm.
All our plans come with a modem included and we recommend using our modem to ensure the best experience and support. If you choose to use your own modem we are unable to guarantee compatibility and recommend you check with the manufacturer of your modem to confirm.
iPrimus operates on the nbn®, Opticomm and RedTrain networks which all use a mix of different technologies to deliver the internet to households. The network and technology type your property is connected to will determine which plans are available.
iPrimus operates on the nbn®, Opticomm and RedTrain networks which all use a mix of different technologies to deliver the internet to households. The network and technology type your property is connected to will determine which plans are available.
Feel free to get in touch with our friendly team via 131 789 or our chat service.
Here you can find information on our products such as pricing, plan inclusions and minimum contract terms to make sure you get the most out of our services.