Explore our fast, reliable fibre internet plans
- Opticomm and Redtrain offer high-speed fibre internet
- Great value plans available for residents in eligible apartments and estates
- Free Wi-Fi 6 modem when you stay connected for 18 months
Fibre Standard Plus
48Mbps download 17Mbps upload typical evening speeds
-
Smaller Households
-
HD video streaming
-
Online game play
-
Video conferencing
Fibre Premium
90Mbps download 17Mbps upload typical evening speeds
-
Medium & Larger Households
-
4K video streaming
-
Online game play
-
Video conferencing
Fibre Home Superfast
200Mbps download 21Mbps upload typical evening speeds
-
Larger Households
-
8K video streaming
-
Online game play (multiplayer)
-
Video conferencing
Fibre Home Ultrafast
280Mbps download 42Mbps upload typical evening speeds
-
Multiple Heavy Internet Users
-
8K video streaming
-
Online game play (multiplayer)
-
Video conferencing
nbn® Standard Plus
-
Smaller Households
-
HD video streaming
-
Online game play
-
Video conferencing
More info
Also includes:
Save $24 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Smaller households with medium internet use such as streaming a movie.
Key documents:
Total Minimum Cost is $264 ($84/mth plan fee + $180 modem cost = $264) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm) as measured for Fixed Line NBN Services only. Speed may vary due to various factors. Speeds for Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) customers will be confirmed once connected. See About nbn® Speeds for more info.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
nbn® Premium
-
Medium & Larger Households
-
4K video streaming
-
Online game play
-
Video conferencing
More info
Also includes:
Save $84 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Medium and larger households who work-from-home, game online and stream movies.
Key documents:
Total Minimum Cost is $274 ($94/mth plan fee + $180 modem cost = $274) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm) as measured for Fixed Line NBN Services only. Speed may vary due to various factors. Speeds for Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) customers will be confirmed once connected. See About nbn® Speeds for more info.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
nbn® Home Superfast
-
Larger Households
-
8K video streaming
-
Online game play (multiplayer)
-
Video conferencing
More info
Also includes:
Save $84 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Larger households with multiple people working-from-home, gaming online or streaming movies.
Key documents:
Total Minimum Cost is $284 ($104/mth plan fee + $180 modem cost = $284) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm) as measured for Fixed Line NBN Services only. Speed may vary due to various factors. Speeds for Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) customers will be confirmed once connected. See About nbn® Speeds for more info.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
nbn® Home Ultrafast
-
Multiple Heavy Internet Users
-
8K video streaming
-
Online game play (multiplayer)
-
Video conferencing
More info
Also includes:
Save $84 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Households with multiple heavy internet users or those who simply want the best!
Key documents:
Total Minimum Cost is $304 ($124/mth plan fee + $180 modem cost = $304) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm) as measured for Fixed Line NBN Services only. Speed may vary due to various factors. Speeds for Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) customers will be confirmed once connected. See About nbn® Speeds for more info.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
Fixed Wireless Standard
-
Basic Internet Use
-
HD video streaming
-
Online game play
-
Video conferencing
More info
Also includes:
Save $24 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Light internet use such browsing and sending emails.
Key documents:
Total Minimum Cost is $250 ($70/mth plan fee + $180 modem cost = $250) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm) as measured for Fixed Wireless Services. Speed may vary due to various factors. Fixed Wireless speeds are slower than fixed connections, may be impacted by cell congestion, and can only be determined after activation. Fixed Wireless Plus offers a theoretical maximum speed of 100/20. See About nbn™ Speeds for more info
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
Fixed Wireless Plus
-
Basic Internet Use
-
HD video streaming
-
Online game play
-
Video conferencing
More info
Also includes:
Save $24 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Households with medium internet use such as streaming a movie.
Key documents:
Total Minimum Cost is $260 ($80/mth plan fee + $180 modem cost = $260) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm) as measured for Fixed Wireless Services. Speed may vary due to various factors. Fixed Wireless speeds are slower than fixed connections, may be impacted by cell congestion, and can only be determined after activation. Fixed Wireless Plus offers a theoretical maximum speed of 100/20. See About nbn™ Speeds for more info.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
nbn® Standard
-
Basic Internet Use
-
HD video streaming
-
Online game play
-
Video conferencing
More info
Also includes:
Save $24 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Individuals with light internet use such browsing and sending emails.
Key documents:
Total Minimum Cost is $254 ($74/mth plan fee + $180 modem cost = $254) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm) as measured for Fixed Line NBN Services only. Speed may vary due to various factors. Speeds for Fibre to the Node (FTTN) and Fibre to the Curb (FTTC) customers will be confirmed once connected. We do not currently have specific typical evening speed data for customers not on the nbn network but are working to get this as soon as possible. See About nbn® Speeds for more info.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
Fibre Standard
-
Smaller Households
-
HD video streaming
-
Online game play
-
Video conferencing
More info
Also includes:
Save $24 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Individuals with light internet use such browsing and sending emails.
Key documents:
Total Minimum Cost is $333 ($74/mth plan fee + $180 modem cost + $79 set-up fee = $333) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm). Speed may vary due to various factors. We do not currently have specific typical evening speed data for customers on the Retrain network but are working to get this as soon as possible.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
Fibre Standard Plus
-
Smaller Households
-
HD video streaming
-
Online game play
-
Video conferencing
More info
Also includes:
Save $24 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Smaller households with medium internet use such as streaming a movie.
Key documents:
Total Minimum Cost is $343 ($84/mth plan fee + $180 modem cost + $79 set-up fee = $343) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm). Speed may vary due to various factors. We do not currently have specific typical evening speed data for customers on the Retrain network but are working to get this as soon as possible.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
Fibre Premium
-
Medium & Larger Households
-
4K video streaming
-
Online game play
-
Video conferencing
More info
Also includes:
Save $84 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Medium and larger households who work-from-home, game online and stream movies.
Key documents:
Total Minimum Cost is $353 ($94/mth plan fee + $180 modem cost + $79 set-up fee = $353) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm). Speed may vary due to various factors. We do not currently have specific typical evening speed data for customers on the Retrain network but are working to get this as soon as possible.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
Fibre Home Superfast
-
Larger Households
-
8K video streaming
-
Online game play (multiplayer)
-
Video conferencing
More info
Also includes:
Save $84 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Larger households with multiple people working-from-home, gaming online or streaming movies.
Key documents:
Total Minimum Cost is $363 ($104/mth plan fee + $180 modem cost + $79 set-up fee = $363) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm). Speed may vary due to various factors. We do not currently have specific typical evening speed data for customers on the Retrain network but are working to get this as soon as possible.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
Fibre Home Ultrafast
-
Multiple Heavy Internet Users
-
8K video streaming
-
Online game play (multiplayer)
-
Video conferencing
More info
Also includes:
Save $84 over 6 months
- Offer ends 24/09/2024
- A free Wi-Fi 6 modem with free delivery (when you stay connected for 18 months), plus unlimited data on a flexible month-to-month plan.
Ideal for:
Households with multiple heavy internet users or those who simply want the best!
Key documents:
Total Minimum Cost is $383 ($124/mth plan fee + $180 modem cost + $79 set-up fee = $383) if you cancel your internet service during the first month. Stay connected for 18 months and pay $0 for the modem (we’ll cover $10 for each month you stay connected). Excluding any promotional offers or discounts. There are no other plan cancellation fees. Please refer to the Critical Information Summary for further information.
Typical evening upload and download speed (7pm-11pm). Speed may vary due to various factors. We do not currently have specific typical evening speed data for customers on the Retrain network but are working to get this as soon as possible.
A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). iPrimus will cover the cost of your modem if you stay connected for 18 months. ($10/mth credit applied over 18 months). If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e.g. if you cancel after 6 months, you will pay $120 for the remaining 12 months).
Broadband discount offers are applicable for new and returning broadband customers only. The discount will be removed if you change your plan or cancel your service during the 6 month promotional period. For customers participating in nbn™ Fibre Connect program the discount will apply once your fibre upgrade is completed. Offer ends 24 September 2024.
Mobile discount offer is applicable for new and existing iPrimus broadband customers adding a new mobile service. Both broadband and mobile service/s must be active when your bill is produced to receive this discount. Discount will be removed if during promotional period, you change your plan, or either broadband or mobile service/s are cancelled. Excludes the Lite plan. Max 5 new mobile services per account. Direct debit only.
All our plans include a Wi-Fi 6 modem with free delivery when you stay for 18 months.
Enjoy more of what you love with unlimited data on all our plans.
Enjoy the flexibility to tailor your internet to your needs and change your plan anytime.
Change your plan, update your details and view your usage easily in My Account
Keep your existing phone number with a PAYG home phone included or add a call pack from +$10/mth
Switching to iPrimus is easy
Explore our range of internet and home phone plans and select one that suits your needs. You can also keep your existing phone number.
We’ll confirm your order via email and send out your modem. You should receive it in 3-5 business days.
We’ll let you know once your internet connection and home phone are active All you need to do is plug in your modem and you’re good to go.
Got Questions? We've Got Answers!
Connection times will vary depending on your network and technology type or if an appointment is required. We’ll keep you informed along the way.
Connection times will vary depending on your network and technology type or if an appointment is required. We’ll keep you informed along the way.
We will ship your modem to your nominated address via StarTrack at no cost to you. You’ll receive an SMS with the tracking information once the modem has been shipped.
We will ship your modem to your nominated address via StarTrack at no cost to you. You’ll receive an SMS with the tracking information once the modem has been shipped.
A Set-up fees of $79 applies for Opticomm and RedTrain services. Additional connection charges may apply for first-time connections and connection in new developments. Find out more.
A Set-up fees of $79 applies for Opticomm and RedTrain services. Additional connection charges may apply for first-time connections and connection in new developments. Find out more.
You can change your plan anytime via My Account or by calling our friendly team on 131 789.
You can change your plan anytime via My Account or by calling our friendly team on 131 789.
Yes, you can bring your existing home phone number to iPrimus. Simply provide your existing number and current account number when you submit your order and we will organise the rest.
Yes, you can bring your existing home phone number to iPrimus. Simply provide your existing number and current account number when you submit your order and we will organise the rest.
All our plans come with a modem included and we recommend using our modem to ensure the best experience and support. If you choose to use your own modem we are unable to guarantee compatibility and recommend you check with the manufacturer of your modem to confirm.
All our plans come with a modem included and we recommend using our modem to ensure the best experience and support. If you choose to use your own modem we are unable to guarantee compatibility and recommend you check with the manufacturer of your modem to confirm.
iPrimus operates on the nbn®, Opticomm and RedTrain networks which all use a mix of different technologies to deliver the internet to households. The network and technology type your property is connected to will determine which plans are available.
iPrimus operates on the nbn®, Opticomm and RedTrain networks which all use a mix of different technologies to deliver the internet to households. The network and technology type your property is connected to will determine which plans are available.
Feel free to get in touch with our friendly team via 131 789 or our chat service.
Here you can find information on our products such as pricing, plan inclusions and minimum contract terms to make sure you get the most out of our services.