We've got you covered

Looking for ways to get in touch with us? We’ve listed all available ways to contact us you for any of your account enquiries, compliments or complaints. Remember that you can take advantage of our iPrimus Chat service if you prefer not to pick up the phone.

Self help

Chat with us

7 days a week
9am - 6pm AEST 
Chat with us
  
  
  
 

Call us

Monday to Friday 
9am - 9pm AEST 
Saturday to Sunday 
9am - 6pm AEST 
131 789 
 
*Our Customer Support call centres are closed on National Public Holidays

Self help

Chat with us

7 days a week 
9am - 6pm AEST 
Chat with us

Call us

7 days a week
9am - 9pm AEST 
131 789 

Self help

Chat with us

7 days a week 
9am - 6pm AEST 
Chat with us

Call us

7 days a week
9am - 6pm AEST 
131 789 
 
*Our Customer Support call centres are closed on National Public Holidays