Our Standard Form of Agreement consists of the Core Terms and the Service Schedule/s applicable to your Services.

Core Terms

Core Terms - July 2024

Service Schedules

• Internet - Service Schedule
• Home Phone - Service Schedule
• Fetch - Service Schedule
• Mobile - Service Schedule

The following are applicable to specified iPrimus Services.

• iPrimus Acceptable Use Policy
• Fibre Connect Terms and Conditions

Earlier Core Terms

• Core Terms - July 2019
• Core Terms (prior to 10 May 2010)
• Core Terms (10 May 2010 - 1st Sept 2012)
• Core Terms (1st Sept 2012 - 13th Feb 2014)
• Core Terms (13th Feb 2014 - 7th May 2014)
• Core Terms (7 May 2014)
• Standard Forms of Agreement prior to 28 February 2006
• Summary of Primus Standard Form of Agreement (May 2014)

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Queries:

If your plan is not listed above, you can request a copy of your Standard Form of Agreement by contacting us at customerservice@iprimus.com.au or by calling 131 789.