Your preparation guide for FTTP nbn™ technology
Your nbn™ Connection Box:
Your nbn™ Connection Box is to be located inside your home based on these requirements:
Reasonably close to a power point.
A cool, dry, ventilated area (nbn™ supplied equipment cannot be installed in a damp or wet area, such as a kitchen, bathroom, laundry or under a window that opens).
Away from busy areas where it may be knocked or damaged.
Somewhere easy for you to see and to check the indicator lights.
In the same building as the main electric meter box or distribution board (i.e. not in a separate detached garage or outhouse).
Your Checklist for Connection:
I’ve considered where I would like my nbn™ equipment to be positioned in my premises
Activation time - I understand that it may take up to 24 hours for my service to become active following modem set-up. Also that there may be an interruption to my internet connection during this time.
I have checked with my device provider and my service providers that any devices I rely on, such as an EFTPOS machine, medical and security alarms etc will work over the nbn™ network.
I’ve arranged for myself (or an authorised representative over 18) to be present for the entire appointment, which may take up to four hours.
I have my landlord’s consent for the installation (if required).