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Product Information

NBN

What is NBN
NBN Call Rates
NBN Rollout Map
FAQs
FTTH Speeds

Home Phone

Calls to Satellite Phones
International Call Rates
Long Distance Calls
Value Added Services

Mobile

Mobile Coverage Map
International Roaming
Mobile Call Rates
Mobile Insurance

VoIP

Lingo Call Rates
Lingo Phone Features
Lingo VoIP Call Rates

Additional Services

Broadband Top Up
Hardware
iProtect Internet Protection
Static IP
Fetch
Unmetered Data

Billing & Account

Understand My Bill
Payment Method
Financial Hardship Policy

Support

Priority Assistance
Warranty & Repairs
Log a Fault Online

Technical Support

General

DNS Settings
PPPoE Connection Setup (Mac)
PPPoE Connection Setup (Windows 7)
PPPoE Connection Setup (Windows 8)
PPPoE Connection Setup (Windows Vista)
PPPoE Connection Setup (Windows XP)

Home Phone

Matters on Incoming Calls
Matters on Long Distance Calls
No Dial Tone
Interference on your Home Phone
Matters on Outgoing Calls
Home Phone Troubleshooting

ADSL

Connection Issue
Troubleshooting
Modem Configurations
Filtering Phone Lines for ADSL
Setting up ADSL Connection
ADSL Disconnection Issue
Speed Issue

Email

Setting Up iPrimus Email
Email Settings
Microsoft Outlook 2007 Email Configurations
Microsoft Outlook 2010 Email Configurations
Microsoft Outlook Express
Windows Live Email Configurations
Unable to Receive Emails
Unable to Send Emails

NBN/Fibre

NBN/Fibre Router Configuration
Troubleshooting
Can't Connect
Speed Issue
Setting Up NBN/Fibre Connection

Modem/Hardware

Audiocodes MP264 Quick Setup
Linksys e1000 - e3000 Quick Setup
Linksys e1000 - e3000 Wireless Setup
Netcomm NB604n Quick Setup
Netcomm NB6Plus4W Quick Setup
Netcomm NP803n Quick Setup
Netcomm NP803n Wireless Setup
Netcomm NP805n Quick Setup
Netcomm NP805n Wireless Setup
Netgear WRN2000 Wireless Setup
Speedster Huawei Installation Guide (MAC)
Speedster Huawei Installation Guide (Windows)

VoIP (Lingo)

Troubleshooting
Setup New VoIP Connection
Audiocodes MP264 VoIP Settings
Obi302 VoIP Settings
Audiocodes Setup

Mobile Wireless Broadband (Speedster)

Speedster Troubleshooting Guide
Slow Speed
Huawei Modem Setup
Pendo Modem Setup

WIFI

Setting up WIFI (MP364 Modem)
Wifi Dropouts
Wifi Slow Speeds
Unable to Join a Network

Legal

Standard Forms of Agreement
Copyright
Why choose iPrimus?
Which network does iPrimus utilise? (Reseller Information)
Customer Service Guarantee
Mass Service Disruption Notifications
Privacy Policy
Website Conditions
Disclaimer
Privacy Collection Statement
Credit Reporting Policy
Usage Alert
About Spam
About Us
Critical Information Summary
Complaints Handling Policy Statement
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