nbn™ speeds
This is essential information to help choose the right nbn™ plan for you
| Our speed options | |||
|---|---|---|---|
|
Standard |
Standard Plus or Fixed Wireless Plus (FW only) |
Premium |
Home Superfast |
|
20Mbps2 average sampled evening speed |
41Mbps2 average sampled evening speed |
82Mbps2 average sampled evening speed |
average sampled evening speed not currently available4 |
| What can you do at different speeds? | |||
|---|---|---|---|
| ✓ SD video streaming ✓ Emails & social media ✓ Working or schooling from home |
✓ HD video streaming ✓ Online gameplay ✓ Multiple people working or schooling from home |
✓ 4K video streaming ✓ Multiple players gaming online ✓ Video conferencing |
✓ 8K video streaming ✓ Faster 'off peak' gaming downloads5 ✓ Multiple video conferences |
1This is the maximum line speed possible outside of peak hours. It’s unlikely that you will experience these speeds. nbn100 is not available in Fixed Wireless areas.
2Average sampled evening speeds are based on the ACCC Measuring Broadband Australia Report (Sept 2020) measured across the ACCC’s sampled connections between 7pm-11pm in June 2020. Factors that may affect your actual speeds are mentioned below.
3This is a new plan based on the nbn™ 250 wholesale speed tier with a theoretical maximum speed of 250Mbps, and is only available to FTTP and HFC customers in select areas.
4As this is a new plan, we do not have enough data to provide an average sampled evening speed. As soon as it available, this ‘Key Facts Sheet’ & our website will be updated.
5Download speeds are subject to the distribution bandwidth offered by different gaming providers.
FTTN/FTTB/FTTC attainable line speeds will be confirmed once you are connected to the nbn™. We will check if your service can support the speed tier that you have chosen. If it cannot, we can move you to a lower speed tier or you can choose to terminate your service.
Fixed Wireless Plus offers a theoretical maximum speed of 75/10. Fixed Wireless speeds are slower than fixed connections and may be impacted by cell congestion.
Important stuff
Your nbn™ service won’t work if your electricity goes out, unless you have a FTTP connection with an NBN backup battery installed.
Medical and security alarms
If you have a medical or security alarm, check to see if they’ll work with an nbn™ connection before entering into a contract with us for an nbn™ service. If your medical or security alarm isn’t compatible, see if there are any alternatives available by contacting your alarm supplier.
Factors that can impact broadband speeds in the home
- In-home wiring
- where your modem is located.
- Network capacity and network traffic
- The nbn technology type at your home
- Electrical and Wifi interference from other devices
- Distance from the nbn node or Fixed Wireless tower
We can help you to maximise your nbn™ performance, just give us a call 13 17 89
What does all this technology mean?
The broadband operates on fiber, fixed wireless, and satellite technologies. The choice of technology depends on existing network infrastructure and the most suitable option to access the network for each individual home. Read on for a breakdown of the technologies.
Fibre-to-the-Node is the most common type of nbn™ internet connection. Fibre optic cables roll out to a common node in the area, like a nbn™ street cabinet. From the node, existing copper infrastructure finishes the connection to each individual home. This means nothing changes inside your home so in most cases you won’t need an appointment.
Fixed Wireless connects regional areas to faster broadband, without the use of cables. In these instances, fibre is rolled out to nbn™ towers to transmit data wirelessly using 4G LTE technology. Homes using fixed wireless technology have an antenna fitted to the roof, by an approved nbn™ technician, to receive data. We’ll make an installation appointment for you when you sign up with iPrimus.
Fibre-to-the-premises (FTTP) connections operate on new fibre optic cables connecting homes directly to the nbn™. The connection extends into the home by a device installed by an approved nbn™ technician. We’ll take care of setting up your installation appointment for you.
Fibre-to-the-Building (FTTB) connects multi-dwelling homes like apartment blocks. nbn™ fibre rolls out to a common point, usually inside a building’s communications room or basement, using internal copper wiring to finish the connection to each apartment. Nothing changes inside the home so in most cases you won’t need a nbn™ technician appointment.
Fibre-to-the-curb technology leads to a distribution point in a pit or on a pole near a curb (Kerb in Aussie) on your street. Copper cabling connects to a wall socket inside your house or passes through an apartment building’s main distribution frame, typically in the basement or a communications room. In most cases you won’t need an appointment. You might need a new modem and a nbn™ connection device supplied by us.
Hybrid Fibre Coaxial technology rolls out fibre to a common node in the neighbourhood. From the node, coaxial cable installed by a nbn™ technician, completes the connection to the home. If you have a Foxtel service connected you might not need an installation inside the home so in most cases you won’t need an appointment, but we’ll let you know.