nbn™ speeds

This is essential information to help choose the right nbn™ plan for you

Our speed options
nbn251

nbn501

or Fixed Wireless Plus (FW only)

nbn100
20Mbps 2 41Mbps 2 82Mbps  2

What can you do at different speeds?
Up to 4 people at the same time Up to 6 people at the same time Up to 9 people at the same time
Emails & surfing the web
Social media
Music streaming
Online gameplay
HD video streaming
Emails & surfing the web
Social media
Music streaming
Online gameplay
HD video streaming
Emails & surfing the web
Social media
Music streaming
Online gameplay
4K video streaming

1This is the maximum line speed possible outside of peak hours. It’s unlikely that you will experience these speeds. nbn100 not available in Fixed Wireless areas.

2Average sampled evening speeds (7-11pm). Based on the ACCC Measuring Broadband Australia Report (May 2020) measured across the ACCC’s sampled connections between 7pm-11pm in February 2020. Factors that may affect your actual speeds are mentioned below.

FTTN/FTTB/FTTC attainable line speeds will be confirmed once you are connected to the nbnTM. We will check if your service can support the speed tier that you have chosen. If it cannot, we can move you to a lower speed tier or you can choose to terminate your service..

Fixed Wireless Plus offers a theoretical maximum speed of 75/10. Fixed Wireless speeds are slower than fixed connections and may be impacted by cell congestion.

Important stuff

Your nbn™ service won’t work if your electricity goes out, unless you have a FTTP connection with an NBN backup battery installed.

Medical and security alarms

If you have a medical or security alarm, check to see if they’ll work with an nbn™ connection before entering into a contract with us for an nbn™ service. If your medical or security alarm isn’t compatible, see if there are any alternatives available by contacting your alarm supplier.

Factors that can impact broadband speeds in the home

  • In-home wiring
  • where your modem is located.
  • Network capacity and network traffic
  • The nbn technology type at your home
  • Electrical and Wifi interference from other devices
  • Distance from the nbn node or Fixed Wireless tower

We can help you to maximise your nbn™ performance, just give us a call 13 17 89

What does all this technology mean?

The broadband operates on fiber, fixed wireless, and satellite technologies. The choice of technology depends on existing network infrastructure and the most suitable option to access the network for each individual home. Read on for a breakdown of the technologies.

Fibre-to-the-Node is the most common type of nbn™ internet connection. Fibre optic cables roll out to a common node in the area, like a nbn™ street cabinet. From the node, existing copper infrastructure finishes the connection to each individual home. This means nothing changes inside your home so in most cases you won’t need an appointment.

Fixed Wireless connects regional areas to faster broadband, without the use of cables. In these instances, fibre is rolled out to nbn™ towers to transmit data wirelessly using 4G LTE technology. Homes using fixed wireless technology have an antenna fitted to the roof, by an approved nbn™ technician, to receive data. We’ll make an installation appointment for you when you sign up with iPrimus.

Fibre-to-the-premises (FTTP) connections operate on new fibre optic cables connecting homes directly to the nbn™. The connection extends into the home by a device installed by an approved nbn™ technician. We’ll take care of setting up your installation appointment for you.

Fibre-to-the-Building (FTTB) connects multi-dwelling homes like apartment blocks. nbn™ fibre rolls out to a common point, usually inside a building’s communications room or basement, using internal copper wiring to finish the connection to each apartment. Nothing changes inside the home so in most cases you won’t need a nbn™ technician appointment.

Fibre-to-the-curb technology leads to a distribution point in a pit or on a pole near a curb (Kerb in Aussie) on your street. Copper cabling connects to a wall socket inside your house or passes through an apartment building’s main distribution frame, typically in the basement or a communications room. In most cases you won’t need an appointment. You might need a new modem and a nbn™ connection device supplied by us.

Hybrid Fibre Coaxial technology rolls out fibre to a common node in the neighbourhood. From the node, coaxial cable installed by a nbn™ technician, completes the connection to the home. If you have a Foxtel service connected you might not need an installation inside the home so in most cases you won’t need an appointment, but we’ll let you know.