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Static IP

You’ll have a dynamic IP address automatically, and for most people, a static Ip is all that they’ll need. If you’re looking to host your own services, website and other programs on your broadband connection – you may want to look into a static IP.

A static IP allows you to host your own services, websites and other programs on your broadband connection without needing to notify every one of your “address” on the internet each time you reconnect to the internet. Services can include a web server, FTP server for distributing content, hosting your own mail server, or hosting your own gaming server.

A few other reasons you may want a static IP:

  • You remotely connect to your home PC from work.
  • You may have a program, web application or a requirement from your employer to have a static IP address.
  • You want to host your own gaming server.
  • You want remote access to your broadband router or modem.

Adding a static IP

You can add a Static IP to your internet account when you sign up. If you’re already with us, contact our Technical Support Department to add a Static IP. At this stage, some Fibre to the Home networks don’t support static IP connection.

Check your static IP address

You can check your static IP address in ‘My Account’ or by using ipconfig in Windows or websites like


You’ll pay $10 per month for a static IP.

Changing broadband plans

In most cases you’ll be able to keep your static IP address if you change plans with us.


Right now, we can’t provide subnets for static IP addresses.

Network firewall

You’ll need to manage your home network with appropriate firewall and antivirus/internet security software.

Our standard network firewall doesn’t cover all internet ports for Static IPs. This means that spam, viruses and other malicious attacks against computers, routers and modems may not be blocked by us.

Ports including 25, 445, 139, netbios-ss, 4444, 135 and 593 remain blocked.

The details

Every computer connected to the internet must have a unique address known as an IP address. The IP address (or Internet Protocol) address in a number which is written as four numbers separated by periods (i.e, which provides a unique identification of the computer or network component on the internet.

As the internet becomes bigger and the amount of users and devices increases the amount of IPV4 addresses available for use is shrinking every day. Shortly the internet will be upgraded to use IPv6 addresses, which in simple terms, means that the addresses will become longer, and many, many more IP addresses will be available. As this is a large change to the structure of the internet, it may be many years before this change is rolled out across the world.

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