Email Phishing Scams
Email Phishing Scams are designed to steal your valuable personal data, such as credit card numbers, passwords, account data, or other private information. These emails can look genuine appearing to be from iPrimus or some institution; however they are fake and usually copy the company’s logo and message format. These phishing emails may also contain links to fake websites which may be similar to the institutions real website.
Any emails from iPrimus with our customers will be purely to notify you of account changes or to provide you with new information about products and services. Unless you have submitted and email enquiry to iPrimus Customer Service or Technical Support, we will never require you to enter sensitive and personal information such as your username or password in regards to your iPrimus account.
Below are some guidelines that will help you to determine whether an email you received is a phishing email:
- The email is sent from a fake email address and not using the company’s domain (eg. email@example.com)
- The email does not address you by your proper name.
- The email might contain typing errors and grammatical mistakes.
- The email might claim that your details are needed for a security and maintenance upgrade, to ‘verify’ your account or to protect you from a fraud threat.
- The email might even state that you are due to receive a refund for a bill or other fee that it claims you have been charged.
You can take the following steps below to ensure that you are less susceptible to phishing attacks and thereby protect your personal data online:
- Do not reply to any email asking to verify your personal data. You will find that legitimate companies, vendors and merchants do not send such requests via email unless you have submitted an email enquiry to them.
- Contact the company right away to ask for clarification of such emails.
- Never divulge information, such as passwords and credit card, social security, and bank account numbers, to anyone making contact with you unless the email is genuine.
- Only give such information when you initiate an email enquiry or service call, and only do so with trusted sources.
- Use anti-virus software and/or firewalls on every computer you own/use to ensure it is secure and free from viruses and spyware.
- Stay up to date with current scams and always report suspicious activity.
If you suspect that an email you have received pertaining to be from iPrimus is a phishing email, and it meets the above criteria, please delete it from your computer immediately and do not open any files attached to the message.
For more information about Phishing attacks please visit the website below: