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Things you should know about iPrimus No Worries Plans:

1 Standard Allowance: Includes Voicemail and National Calls to fixed/mobile services (including 13/1300/1800 numbers). Use in excess of the Standard Allowance is charged at the applicable rate (see Table A). Unused Allowance expires at the end of each month and is not refundable or transferable.

Excludes use for International Calls (see ‘International Calls Allowance’ if applicable to your plan), International Roaming and Diversions, calls to MobileSat, Premium and Third Party SMS, Optus Zoo Browsing, Optus Zoo Downloads, Content pack subscription fees, Mobile Data usage, 966 Zoo, Directory Assistance, VOIP services and usage, Premium Video, Operator Assistance, calls to 19x or any other premium service numbers, calls to 124 YES (937) and anything else not specified as included, which are charged at the applicable rates (if not barred upon activation).

2 Calls to iPrimus 3G Mobiles Allowance: Includes use for National Calls to iPrimus 3G Mobile services connected to the Optus mobile network only.

3 International Calls Allowance: Includes use for International Calls, only. Use in excess of the International Calls Allowance is charged at the applicable International Call rates which can be found on our website www.iprimus.com.au. Excess usage charges will not be applied under the Standard or any other included Allowance value. Unused Allowance expires at the end of each month and is not refundable or transferable.

International Calls are barred upon service activation. Please contact iPrimus Customer Service on 1300 85 27 27 to enable user access to this service and your plan’s International Calls Allowance (if applicable).

4 Included Data Allowance: Includes use for Mobile Data. Mobile Data usage includes access to email, WAP services (e.g. Optus Zoo) and Internet browsing directly from your mobile device or by using the mobile device as a tethered modem (via infrared, Bluetooth, cable etc.).

Excludes use for Voice calls, Voicemail, International SMS, Premium and Third Party SMS, Optus Zoo and Third Party content purchases and subscription fees, VPN data usage, data used while roaming internationally and anything else not specified in the Included Data allowance. If you are able to access such services, your use of such services will be charged at the applicable rates.

When overseas, International Data Roaming usage charges apply as additional charges. Some data cards/devices are incompatible with networks in some countries. Please contact iPrimus to see if you are eligible to activate international roaming and for information on applicable charges and a list of countries iPrimus supports.

Any content downloaded from the Internet or WAP enabled websites, such as ringtones or logos, may incur additional charges from the provider of the content (which will be rebilled to you by iPrimus and payment of which is your responsibility).

Mobile Data transfer speeds may vary depending on the type of device, location and number of users accessing the network at any given time. Usage is counted in kilobytes and includes uploads and downloads. 1024KB = 1MB.

If you exceed your plan’s monthly Mobile Data Allowance, Mobile Data (excess usage) charges apply as per the applicable No Worries plan the service is connected to (see Table A). Unused Allowance expires at the end of each month and is not refundable or transferable.

5 Social Networking Sites: Mobile Data usage will not be charged or count towards your Included Data Allowance when accessing (within Australia only) certain URLs directly attached to social networking sites including Facebook®, MySpace®, Twitter®, LinkedIn™, eBay® and Foursquare™. If a specified social networking site is accessed indirectly charges may apply (examples include, without limitation, use of a VPN, proxy services, certain browsers or via a third party application or URL). Standard Mobile Data charges will apply for any external links accessed via the specified sites. Charges also apply if the social networking sites are accessed via tethering.

Use of the Facebook SMS alert service or any other social media alert service are not included as part of the service and will be charged separately. iPrimus may withdraw or change any specified URL at any time in accordance with our Standard Form of Agreement. These features are only available to you if your handset is compatible with the service.

6 National Calls: National Direct Dialled (NDD) calls are voice calls from iPrimus mobile services, connected on the Optus mobile network in Australia, to a fixed line service or mobile service connected to an Australian network (excluding calls to fixed lines or mobiles provided overseas, calls to Premium Service numbers, calls to satellite phones and such other call types as iPrimus from time to time specifies). NDD calls are charged in 30-second blocks.

7 National & International SMS: SMS are text messages to mobile and landline services within Australia or overseas. The fixed charge applies to up to 160 characters per message per recipient. SMS is charged upon origination of a message, regardless of whether delivery is successful or not. If charges are applicable, additional data/text will be charged at the same rate, per message.

8 National & International MMS: MMS are picture messages to mobile and landline services within Australia or overseas. The fixed charge applies to up to 100 kilobytes per message per recipient. MMS is charged upon origination of a message, regardless of whether delivery is successful or not. If charges are applicable, additional data/text will be charged at the same rate, per message.

9 Service Provider Charges: Network carriers and the providers of these services may impose additional charges.

10 International Calls: International Direct Dialled (IDD) calls are voice calls from iPrimus mobile services, connected on the Optus mobile network in Australia, to a fixed line service or mobile service provided outside Australia (excluding calls to Premium Services and such other call types as iPrimus from time to time specifies).

11 Premium Services: Content or live advice services which can be accessed via a phone call, messaging service (e.g. SMS/MMS) or mobile data connection (e.g. Mobile Data). Premium Services numbers usually start with a 188x, 19x, 190x prefix or an international access code. Examples of Premium Services include adult services, psychic lines, weather services, voting lines for TV shows, competition lines and high school test result hotlines.

Proprietary network services, such as Optus Zoo, also offer data Premium Services. Examples include news updates, sports and weather reports, ringtones and wallpaper.

Premium Services are barred upon service activation. Please contact iPrimus Customer Service on 1300 85 27 27 to discuss options for user access to these services.

12 Push To Talk (PTT): Daily charges apply once a broadcast has been initiated via PTT. Standard National SMS charges apply when you first register to use PTT. iPrimus reserves the right to set limits on the use of PTT. We currently consider that the use of PTT for more than 150 broadcast minutes, per month, per mobile service is excessive. If you are an excessive user of PTT we may suspend or cancel your access, without prior warning or substitute prevailing plan rates and recalculate charges based on 30-second blocks of usage. To use PTT you must have a PTT compatible handset with the PTT service activated with iPrimus.

International Roaming:
International Roaming is barred upon service activation. iPrimus reserves the right to refuse the activation of International Roaming on any iPrimus mobile service which means you may not be able to use your mobile service to make or receive calls while you are out of Australia.

Early Termination Charge: If, during the Minimum Term, a mobile service is cancelled for non-payment or other default, disconnected upon customer request (if we so agree), or churned to another carrier, we will charge you a Disconnection Fee of $55 plus the unpaid balance of the retail cost of the handset and any bonus item(s) included in the offer you received from iPrimus (Early Termination Charge).

Handsets & Minimum Term Costs: Only customers with an active iPrimus mobile service may purchase mobile hardware from iPrimus. The availability of specific make/model handsets is at the discretion of iPrimus.

The minimum total cost is the plan’s Monthly Minimum Spend multiplied by 24 months (e.g. ‘No Worries 39’ plan is $39 x 24 = $936). The cost (if any) of mobile hardware purchased from iPrimus (if a $0 handset is not selected), any excess or usage not included, plus the cost of any other optional services you select (e.g. Mobile Insurance), and $14.95 postage and handling, are in addition to the minimum total cost.

Mobile handsets and other hardware sold to you by iPrimus will be subject to the benefit of manufacturers’ warranties and to warranties compulsorily implied by law.

Plan Changes: During the Minimum Term, you are not permitted to change to any plan with a Monthly Minimum Spend lower than your original No Worries plan. You may change to a No Worries plan with a higher Monthly Minimum Spend, without incurring a plan change fee. You may also later change that mobile service back to the original No Worries plan, without incurring a plan change fee. Should any No Worries plan be withdrawn for any reason during the term of your contract, plan changes to the withdrawn plan will no longer be permitted.

If a plan is changed mid billing cycle, charges will be adjusted on a pro-rata basis, with the new Monthly Minimum Spend charged one month in advance. Please note: plan included allowances will also be adjusted on a pro-rata basis. Therefore, if usage (that is eligible for included allowance credits) exceeds the adjusted pro-rated allowance, excess usage charges will apply.

Change of Ownership: If you apply to us to transfer your contract into the name of another person or entity, we will normally consent providing that you are not in default and that the transferee is approved by us and that you each sign such documents as we require.

Direct Debit: A $2.95 administration fee may apply to accounts not paid by direct debit.

General: To connect to an iPrimus mobile plan you must pass an iPrimus credit assessment and your application must be accepted by iPrimus. iPrimus reserves the right to withdraw or change any No Worries plan or associated Promotion at any time. The No Worries plans are available to residential customers only for non-commercial use. This is further explained in the iPrimus Acceptable Use Policy available on our website.

Access to the Optus 3G Network (also referred to as the ‘Optus mobile network’) is only available when the user is in an Optus 3G coverage area with a network compatible handset and iPrimus USIM card. Optus 3G coverage refers to UMTS 2100MHz/900MHz network coverage. Access to Optus 3G single band coverage (2100MHz) is possible with a 2100Mhz compatible handset. Outside 3G coverage areas, only GSM/GPRS service is available (refer to our website for coverage maps:
http://www.iprimus.com.au/PrimusWeb/HomeSolutions/Mobiles/CoverageMaps.htm).

Billing will commence on the Contract Start Date of each service. The Contract Start Date is the date your Mobile Application for Services is processed by Primus and the applicable Welcome Pack/SIM card(s) are despatched to you.

On your first bill, the Minimum Spend and Included Allowances for the first month will be adjusted according to how many days left in your billing cycle from the Contract Start Date. The second month’s Minimum Spend will be charged a month in advance. Therefore, if your first month’s included usage exceeds the adjusted allowances, excess usage charges will apply.

All prices quoted (including ‘Included Allowances’) are inclusive of GST and may vary on your account as some charges are rounded to the nearest cent before GST is applied.All prices and other terms and conditions are subject to change in accordance with our Standard Form of Agreement. iPrimus’ Standard Form of Agreement (SFOA) is available at www.iprimus.com.au.

For further enquiries visit www.iprimus.com.au
iPrimus Head Office
Level 10, 452 Flinders Street
Melbourne VIC 3000
1300 85 85 85
PRIMUS TELECOMMUNICATIONS PTY LTD
ABN 69 071 191 396