Cap Plans

¹ Included Call & Text Allowance:

Your monthly spend on included calls and texts is capped at the plan’s applicable Minimum Spend amount. i.e. for the $49 Cap, your monthly spend on included calls and texts is capped at $49 for up to $300 value.

Call & Text Allowance includes National Calls, National SMS, National MMS, and Voicemail Deposits and Retrievals. Use in excess of the included Call & Text Allowance is charged at the applicable rate. Unused Allowance expires at the end of each month and is not refundable or transferable.

Excludes use for International Voice, International SMS, International Roaming and Diversion, calls to MobileSat, Premium SMS, Optus Zoo Browsing, Optus Zoo Downloads, Content pack subscription fees, Mobile Internet Usage, 966 Zoo, Directory Assistance, VOIP services and usage, Premium Video, Operator Assistance, 19XX services, calls to 124 YES (937) which are charged at the applicable rate and anything else not specified in the included Call & Text Allowance.

² Included Data Allowance: Included data can be used to access Optus Zoo services and to browse the Internet from your mobile. If you exceed your plan’s monthly included Data Allowance, excess usage charges at the rate of $0.50 per MB or part thereof apply. Unused Allowance expires at the end of each month and is not refundable or transferable.

Excludes use for Voice calls, Voicemail, International SMS, Premium and Third Party SMS, Optus Zoo and Third Party content purchases and subscription fees, 1300, 1900, VPN data usage, data used while roaming internationally and anything else not specified in the included Data Allowance.If you are able to access such services, your use of such services will be charged at prevailing rates. Any content downloaded from the Internet or WAP enabled websites, such as ringtones or logos, may incur additional charges from the provider of the content (which will be rebilled to you by iPrimus and payment of which is your responsibility).

Data usage is counted in kilobytes. 1024kb = 1MB. Data allowance includes uploads and downloads.

³ ‘yes’ Time™: No charge for the first 20 minutes of calls commenced and concluded between 8pm and midnight from an iPrimus mobile on the Optus GSM network to any other mobile on the Optus GSM network within Australia (excludes calls to or from satellite phones, including MobileSat). After 20 minutes, the applicable flagfall and per minute plan rates apply. It is your responsibility to confirm that the mobile service you are calling is connected to the Optus GSM network.

‘yes’ Time™ is a special promotion and iPrimus reserves the right to set limits on its use. We currently consider that the use of ‘yes’ Time™ for more than 2,000 minutes per month per mobile service is excessive; we may change this. If you are an excessive user of ‘yes’ Time™ we may suspend or cancel your access, without prior warning or substitute prevailing plan rates and recalculate usage charges. ‘yes’ Time™ is a trademarks of Singtel Optus Limited.

⁴ National Calls: Direct dialled voice calls from iPrimus mobiles connected on the Optus GSM network to a fixed line service provided in Australia or to a mobile service connected to an Australian network (excluding calls to fixed lines or mobiles provided overseas, calls to 13x, 18x and Premium Numbers, calls to satellite phones and such other call types as iPrimus from time to time specifies). Charged in 30-second blocks.

⁵ SMS: National SMS are text messages to mobile and landline services within Australia.The fixed charge applies to up to 160 characters per message per recipient. Additional text will be charged at the same rate per message. SMS is charged upon origination of a message, regardless of whether delivery is successful or not.

⁶ International Calls: Direct dialled voice calls from iPrimus mobiles connected on the Optus GSM network and located in Australia, to a place outside Australia or to a mobile service provided outside Australia (excluding calls to Premium Services and such other call types as iPrimus from time to time specifies).

⁷ Service Provider Charges: Network carriers and the providers of the services may impose charges.

⁸ Premium Services: Content or live advice services which can be accessed via a phone call, messaging service (eg. SMS) or mobile data connection (eg. GPRS/WAP). Premium Services numbers usually start with a 188x, 19x, 190x prefix or an international access code. Examples of Premium Services include adult services, psychic lines, weather services, voting lines for TV shows, competition lines and high school test result hotlines.

Proprietary network services, such as Optus Zoo, also offer data Premium Services. Examples include news updates, sports and weather reports, ringtones and wallpaper.. 

⁹ International Roaming: iPrimus reserves the right to refuse the activation of International Roaming on any iPrimus mobile service which means you may not be able to use your mobile service to make or receive calls while you are out of Australia.

¹⁰ Push To Talk (PTT): Daily charges apply once a broadcast has been initiated via PTT. Standard National SMS charges apply when you first register to use PTT. iPrimus reserves the right to set limits on the use of PTT. We currently consider that the use of PTT for more than 150 broadcast minutes, per month, per mobile service is excessive; we may change this. If you are an excessive user of PTT we may suspend or cancel your access, without prior warning or substitute prevailing plan rates and recalculate charges based on 30-second blocks of usage. To use PTT you must have a PTT compatible handset with the PTT service activated with iPrimus.

¹¹ Handsets & Minimum Term Costs: Only customers with an active iPrimus mobile service may purchase mobile equipment from iPrimus. The availability of specific make/model handsets on particular plans is at the discretion of iPrimus.

If a handset has been purchased on a Handset Payment Plan, it is on the condition that you enter into a contract of a minimum period of 24 months (or other agreed period) and that 24 (or other agreed number) monthly handset payments are debited from your credit card as automatic Direct Debit payments each month. If the automatic processing of a Direct Debit payment fails in any month, a Late Payment fee will apply.

If a handset or other equipment has been purchased for $0 upfront or other subsidised amount, it is on the condition that a mobile plan is purchased for a contract period of 24 months or other minimum period agreed.

The minimum total cost over the minimum contract period, is the Cap Plan’s monthly Minimum Spend multiplied by the number of months in the contract period e.g. ‘Cap 49’ plan on a 24 month contract is $49 x 24 = $1176, plus any agreed upfront handset price or ongoing monthly handset payments over a contracted period, plus the cost of any other optional services you select (e.g. Mobile Insurance).

If during the minimum contract period the mobile service is cancelled for non-payment or other default, disconnected upon customer request (if we so agree), or churned to another carrier, we will charge you $55, plus the unpaid balance of the retail cost of the handset and any other equipment included in the offer.

Handsets and other equipment sold to you by iPrimus will be subject to the benefit of manufacturers’ warranties and to warranties compulsorily implied by law.

¹² Plan Changes: During the minimum contract period, you can change from one Cap Plan to another with a higher monthly Minimum Spend, without incurring a plan change fee. You can later change that mobile service back to the original Cap Plan without incurring a plan change fee. During a minimum contract period, you cannot change from one Cap Plan to another with a lower monthly Minimum Spend.

Mobile services with no minimum contract period may move to any other mobile plan providing, eligibility criteria of the new plan is satisfied.

If a plan is changed mid billing cycle, charges will be adjusted on a pro-rata basis, with the new monthly Minimum Spend charged one month in advance.

¹³ Change of Ownership: If you apply to us to transfer your contract to another person, we will normally consent providing that you are not in default and that the transferee is approved by us and that you each sign such documents, as we require.

¹⁴ Direct Debit: A $2.50 administration fee applies to accounts not paid by direct debit.

¹⁵ General: iPrimus Cap Plans are available to new mobile service connections only. To connect to these plans you must pass an iPrimus credit assessment and your application must be accepted by iPrimus. iPrimus reserves the right to withdraw or change any Cap Plan or associated Promotion at any time. Without limit, we may withdraw it from any user whom we reasonably believe is using it in a manner which we regard as unreasonable or excessive.

Maximum of 3 mobile services per customer.

Access to Optus 3G or HSDPA network service is only available with a 3G/HSDPA compatible handset and Primus 3G/HSDPA SIM card, when the user is in an Optus 3G or HSDPA coverage area (http://www.primustel.com.au/PrimusWeb/HomeSolutions/Mobiles/Coverage/). Speeds vary depending on the type of device, location and number of users accessing the network at any given time.

All prices quoted are inclusive of GST and may vary on your account as some charges are rounded to the nearest cent before GST is applied. iPrimus' Standard Form of Agreement (SFOA) applies. All prices and other terms and conditions are subject to change in accordance with our Standard Form of Agreement.