iPrimus Value & iPrimus Family

1. Accounts must be paid by Direct Debit. If iPrimus allows you to pay by another method, a $2.50 per bill administration fee applies.
2. A Line Rental fee of $29.95/month applies for iPrimus Value and $31.45/month for iPrimus Family.
3. All Local Calls are charged at 17.5c/call for iPrimus Value and 16c/call for iPrimus Family. Excludes calls to 13/1300 numbers, premium numbers and other special services which are charged at the applicable rate. Calls to 13/1300 numbers are 30c/call.
4. All National and Long Distance Calls to fixed lines within Australia, other than Local Calls, calls to 13/1300 numbers, premium numbers and other special services, are charged at 20c/minute plus 39c flagfall capped at $2 for up to 2 hours. After 2 hours, the following rates apply:
   

   Call Distance	Standard Rate (7am-7pm, Mon-Fri)	Economy Rate (all other times)
   Intercapital	24.2c/min	9.9c/min
   25-50km	8.8c/min	4.4c/min
   50-85km	16.5c/min	8.8c/min
   85-165km	23.1c/min	12.3c/min
   Over 165km	25.3c/min	13.2c/min

   
   Inter-capital calls are calls made from a capital city to a capital city: Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth and Sydney.
5. Calls to Australian Mobiles are 33c/minute (charged in 30 second increments) plus 39c flagfall. Calls to Australian Mobiles which start and finish between 7pm and midnight, 7 days, are 33c/minute plus 39c flagfall capped at $2.00 for the first 20 minutes. After 20 minutes: 33c/minute (charged in 30 second increments).
6. For International Calls iPrimus Value and iPrimus Family customers may select Name-a-Nation or Desti-Nation.
   
   Name-a-Nation: You can nominate the country to which you make most of your international calls and receive a special low rate to that country. If at any time you would like to change your Name-a-Nation country you can, simply by calling iPrimus Customer Service.
   
   Desti-Nation: With Desti-Nation, instead of choosing just one country, you are able to nominate one of four set packages and receive our fantastic Name-a-Nation international call rates to every country in that package.
   
   
   • Desti-Nation 1: UK 17.6c/min, USA 17.6c/min, Canada 17.6c/min, NZ 17.6c/min, Greece 42.9c/min and Italy 30.8c/min.
   • Desti-Nation 2: UK 17.6c/min, USA 17.6c/min, China 53.9c/min, Hong Kong 28.6c/min, Malaysia 46.2c/min and Singapore 39.6c/min.
   • Desti-Nation 3: UK 17.6c/min, USA 17.6c/min, Canada 17.6c/min, NZ 17.6c/min, Ireland 17.6c/min and Japan 33c/min.
   • Desti-Nation 4: UK 17.6c/min, USA 17.6c/min, Germany 28.6c/min, India $1.034/min, Philippines 63.8c/min.
   
   Other International Call Rates are available on our website: http://iprimus.com.au/PrimusWeb/HomeSolutions/HomePhone/InternationalCalls.htm. Calls are charged in one second increments (plus 39c flagfall). Rates are subject to change.
7. All other call types charged at quoted rates.
8. We will provide the service at the address which you nominate. If you relocate, iPrimus may not be able to provide you with the same offer and you may incur relocation and/or cancellation charges.
9. It is your responsibility to check the terms of any existing contract you may have with another supplier. If you are transferring a service to iPrimus, there may be consequences under an existing contract.
10. Where an existing service is being transferred to Primus, you confirm you are authorised to transfer the service and port the number to Primus. You authorise Primus to transfer your service, and now or in the future, to port your number to Primus from your existing supplier and to complete a transfer or port authority on your behalf. Some features may not transfer. We will notify you of the transfer within 10 business days.
11. iPrimus Standard Form of Agreement applies. See: http://iprimus.com.au/PrimusWeb/StandardFormsofAgreement/.

Platinum

1. Not available in all areas or to all customers. iPrimus Platinum Telephony may be used only for normal personal domestic use and not for any business or other non domestic purpose. Limit of one iPrimus Platinum Telephony service for each customer and for each customer premises.
2. Calls for normal personal domestic use only and subject to our right to prevent excessive use (iPrimus Business Rules). Excessive use is defined as more than 350 local calls in a billing month (or alternatively if usage is such as to affect the iPrimus network or other users). If excessive use is established iPrimus may regard the usage as being other than for normal personal domestic use and we may on notice suspend the service.
3. Accounts must be paid by Direct Debit. If iPrimus allows you to pay by another method, a $2.50 per bill administration fee applies.
4. An Access Fee of $49.95/month applies for iPrimus Platinum Telephony.
5. Includes Local Calls to fixed lines (subject to our right to prevent excessive use (iPrimus Business Rules)) and monthly Line Rental. Excludes calls to 13/1300 numbers, premium numbers and other special services which are charged at the applicable rate. Any included call value expires at the end of each month and is not refundable or transferable.
6. National and Long Distance Calls to fixed lines within Australia, other than Local Calls, calls to 13/1300 numbers, premium numbers and other special services, are charged at 89c/call plus 39c flagfall.
7. Calls to Australian iPrimus Mobiles are 20c/minute (charged in 30 second increments) plus 39c flagfall, capped at 89c for up to 20 minutes. After 20 minutes: 20c/minute (charged in 30 second increments).
8. Calls to other Australian Mobiles are 60c/minute (charged in 30 second increments) plus 39c flagfall, capped at $1.89 for up to 20 minutes. After 20 minutes: 60c/minute (charged in 30 second increments).
9. Calls to 13/1300 numbers are 30 c/call.
10. International Call Rates are available on our website: http://iprimus.com.au/PrimusWeb/HomeSolutions/HomePhone/InternationalCalls.htm. Calls are charged in one second increments (plus 39c flagfall). Rates are subject to change.
11. All other call types charged at quoted rates.
12. The iPrimus Platinum Telephony Plan is only available on a 12 month contract.
13. We will provide the service at the address which you nominate. If you relocate, iPrimus may not be able to provide you with the same offer and you may incur relocation and/or cancellation charges.
14. It is your responsibility to check the terms of any existing contract you may have with another supplier. If you are transferring a service to iPrimus, there may be consequences under an existing contract.
15. Where an existing service is being transferred to Primus, you confirm you are authorised to transfer the service and port the number to Primus. You authorise Primus to transfer your service, and now or in the future, to port your number to Primus from your existing supplier and to complete a transfer or port authority on your behalf. Some features may not transfer. We will notify you of the transfer within 10 business days.
16. Minimum total cost over 12 months calculated as: 12 x $(iPrimus Platinum Telephony monthly access fee). Calls outside the included value and setup (where applicable) extra.
17. Should you cancel before the agreed minimum term ends, an early termination fee of $120.00 pro rated over the remaining months of your contract will apply.
18. iPrimus Standard Form of Agreement applies. See: http://iprimus.com.au/PrimusWeb/StandardFormsofAgreement/.

Home Choice

1. Accounts must be paid by Direct Debit. If iPrimus allows you to pay by another method, a $2.50 per bill administration fee applies.
2. Plan Included Call Value: On the Home Choice 49 your monthly spend on included calls is capped at $49 for up to $49.00 value. On the Home Choice 74 your monthly spend on included calls is capped at $74 for up to $120.00 value. On the Home Choice 104 your monthly spend on included calls is capped at $104 for up to $250.00 value.
3. Includes Local Calls, National Calls and International Calls to fixed lines, calls to Australian Mobiles and monthly Line Rental. Excludes calls to 13/1300 numbers, premium numbers and other special services which are charged at the applicable rate. Any included call value expires at the end of each month and is not refundable or transferable.
4. All Local calls are charged 18c/call. Excludes calls to 13/1300 numbers, premium numbers and other special services which are charged at the applicable rate. Calls to 13/1300 numbers are 30 c/call.
5. All National and Long Distance Calls to fixed lines within Australia, other than Local Calls, calls to 13/1300 numbers, premium numbers and other special services, are charged at 17c/minute plus 39c flagfall, capped at $1.50 for up to 20 minutes. After 20 minutes: 17c/minute.
6. Calls to Australian Mobiles are 33c/minute (charged in 30 second increments) plus 39c flagfall, capped at $2.00 for up to 20 minutes. After 20 minutes: 33c/minute (charged in 30 second increments).
7. International Call Rates are available on our website: http://iprimus.com.au/PrimusWeb/HomeSolutions/HomePhone/InternationalCalls.htm. Calls are charged in 30 second increments (plus 39c flagfall). Rates are subject to change.
8. We will provide the service at the address which you nominate. If you relocate, iPrimus may not be able to provide you with the same offer and you may incur relocation and/or cancellation charges.
9. It is your responsibility to check the terms of any existing contract you may have with another supplier. If you are transferring a service to iPrimus, there may be consequences under an existing contract.
10. Where an existing service is being transferred to Primus, you confirm you are authorised to transfer the service and port the number to Primus. You authorise Primus to transfer your service, and now or in the future, to port your number to Primus from your existing supplier and to complete a transfer or port authority on your behalf. Some features may not transfer. We will notify you of the transfer within 10 business days.
11. iPrimus Standard Form of Agreement applies. See: http://iprimus.com.au/PrimusWeb/StandardFormsofAgreement/.