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Home Residential Bundle Deals

Phone and Internet Broadband Plans

Take the Money and Run!

Bundles From iPrimus!

Choose one of our great value bundles to suit your needs. Our bundles combine Broadband ADSL2+ with your home telephony to give you fantastic value. Choose the best plan that suits your, and your families communication needs!

Choose from our No Worries Platinum Plans or Value Bundle below!

No Worries Platinum Broadband Bundle

The No Worries Platinum plan includes your local & national calls#, line rental and has a range of Broadband data allowances to suit your needs with no excess data usage fees. No Worries Platinum also offers great rates to Australian mobiles, and 200 minutes per month of calls to iPrimus Australian mobile phone services!

No Worries Platinum
Plan No Worries
Platinum Home		 No Worries
Platinum Family		 No Worries
Platinum
Unlimited Data
Monthly Fee $89.95 $99.95 $129.95
BB Data Allowance
(use anytime)		 200GB
New!		 500GB
New!		 Unlimited
New!
Cost of 1MB data (included in plan)
$0.0004 $0.0002 Unlimited
ADSL2+ / ADSL Broadband Included Included Included
Line Rental Included Included Included Included
Unlimited Standard Local Calls# Included Included Included
Unlimited Standard National Calls# Included Included Included
Critical Information Summary No Worries Platinum Home No Worries Platinum Family No Worries Platinum Unlimited Data
Other Call Rates Click here
Set-up Fee $89.00 $89.00 $89.00
All-in-One Wireless & 4-port ADSL Modem/Router
(optional)		 $129.00~
 

Minimum Total Cost over 24 months, including set up: No Worries Platinum Home = $2247.80, No Worries Platinum Family = $2487.80, No Worries Platinum Unlimited Data = $3207.80

Note: No excess data charge - speed will be limited to 256/256kbps speed for the balance of a billing cycle.

#Strictly for ordinary residential use. iPrimus Acceptable Use Policy applies. Excludes calls to 13/1300/premium numbers & other special services & call types which are charged at applicable rates. Included values expire at end of billing period & are not refundable or transferable.

˜ $14.95 postage and handling charge applies. Information about iPrimus supplied hardware is available here.

What speeds will I receive?

Broadband to be provided at speeds of up to ADSL2+ depending on availability and service qualification.
Where ADSL2+ not available, speeds of either up to 8000kbps or 1500kbps will be provided. For more information click here

Broadband Speeds

The Broadband speed you will receive depends on the service qualification of your telephone line, and we will use our best endeavours to give you the highest speed available based on what is available on your telephone line. For information on why you may not be able to receive ADSL2+ or ADSL please see below, or see our fibre optic speeds section.

Depending on the capabilities of your line and telephone exchange, you will receive the higher of either:

  • Up to ADSL2+* (Open2)
  • Up to 8000kbps ADSL1^ (Open1)
  • 1500kbps ADSL1#

* ADSL2+ (Open2) = Maximum theoretical speed of 20Mbit/s download, and 1Mbit/s upload.
^ ADSL1 (Open 1) = Maximum theoretical speed of 8Mbit/s download, 384kbps upload.
# 1500k ADSL1 = Maximum theoretical speed of 1.5Mbit/s download, 256kbps upload.

High Speed ADSL2+ is enabled in over 60% of Broadband exchanges around Australia, and will be provided where your equipment and location supports the high speed. If these higher speeds are not supported or available you will have access to ADSL speeds of up to 1500kbps or up to 8000kbps. You can check online for which zone your service is located. Please note a more thorough check of your line is required, to confirm that your line can support high speeds. This can be conducted by our Sales department, or via our Online Signup.

Some services which are located in Zone 1 or the Zone 2 will not be compatible with ADSL2+ or ADSL1, due to factors including: line quality, noise and interference, RIM and Pair Gain Systems, line length or other factors.

Your speed results will be somewhere between the maximum theoretical speed of 20Mbit/s download 1Mbit/s upload, to 1.5Mbit/s download, 256kbps upload. This is a Broadband consumer grade residential Internet service. Actual speeds vary and may be affected by your location and equipment, the source of your download and the level of internet traffic.

^Things you should know about the No Worries Platinum plan (Business Rules):
  1. No Worries Platinum bundles are available to eligible iPrimus residential customers under the contract specified by you for bundled home phone and Broadband services.
  2. Not available in all areas nor to all customers. Customers will receive No Worries Platinum ADSL2+ if it is available at their location, otherwise the fastest available No Worries Platinum ADSL. No Worries Platinum ADSL2+ is available only to eligible bundled iPrimus residential customers who are located in the area of an iPrimus ADSL2+ enabled exchange. iPrimus cannot at present provide this service on a Fast Transfer or to customers transferring from networks other than Telstra. Actual speeds vary and may be affected by your location and equipment, the source of your download and the level of internet traffic.
  3. Available only to customers who have an existing telephone service.
  4. Broadband monthly data allowance includes uploads and downloads. No excess data charge - speed will be limited to 256/256kbps speed for the balance of a billing cycle in which the monthly data allowance is reached. Customers should monitor data usage through their iPrimus Account Toolbox.
  5. Due to No Worries Platinum Unlimited Data being available to only residential customers, the Unlimited data allowance is subject to the limitation that it is only to be used for residential (non-commercial) purposes. iPrimus may suspend or terminate a service if a customer is found to be using the services outside the purposes for which it is provided.
  6. You can "Top Up" your data allowance in any month. Cost and terms see: http://www.iprimus.com.au/PrimusWeb/HomeSolutions/AdditionalServices/BroadbandTopUps.htm.
  7. You need an iPrimus approved ADSL2+/ADSL (as applicable) approved modem. A $14.95 modem delivery fee, additional to the specified cost of the modem, applies if you order a modem from us.
  8. Unlimited standard national and local calls are strictly for ordinary residential use (iPrimus acceptable use policy applies), includes local calls to fixed lines, national/long distance calls within Australia. Excludes calls to 13/1300 numbers, premium numbers and other special services which are charged at the applicable rate.
  9. The plan also includes 200 minutes per month of calls to iPrimus Mobile services within Australia. Any included call value expires at the end of each billing period and is not refundable or transferable. All other call types are charged at quoted rates.
  10. Accounts must be paid by Direct Debit. If iPrimus allows you to pay by another method, a $2.95/bill administration fee applies.
  11. Customers paying by direct debit will receive bills online through their iPrimus Account Toolbox. Customers who request a paper bill by mail will be charged $2.50 per bill.
  12. As part of your plan you can obtain up to 5 iPrimus email addresses. Each mailbox is 10MB in size and you can send individual emails of up to 2MB per email.
  13. It is your responsibility to check the terms of any existing contract you may have with another supplier. If you are transferring a service to iPrimus, there may be consequences under an existing contract.
  14. Limit of one No Worries Platinum service for each customer and for each customer premises.
  15. If you cancel or transfer either the telephone or internet component, iPrimus may suspend or terminate both services and you may be liable for early termination fees and need to re contract for a standalone service.
  16. We will provide the service at the address which you nominate. If you relocate, iPrimus may not be able to provide you with the same offer and you may incur relocation and/or cancellation charges.
  17. Where an existing service is being transferred to Primus, you authorise Primus to transfer your service, and now or in the future, to port your number to Primus from your existing supplier and to complete a transfer or port authority on your behalf. Some features may not transfer. We will notify you of the transfer within 10 business days.
  18. iPrimus Standard Form of Agreement applies (see http://www.iprimus.com.au/PrimusWeb/StandardFormsofAgreement/).
  19. Minimum total cost over 24 months calculated as: 24 x $(No Worries Platinum bundle monthly access fee) + setup fee (where applicable). Calls outside the included call value, modem + P&H (if required) extra.
  20. Should you cancel before the agreed minimum term ends, an early termination fee of $300.00 pro rated over the remaining months of your contract will apply.

No Worries Platinum Telephony details and Call Rates
Call Rates
Line Rental Included
Standard Local Calls Unlimited#
Standard National Calls Unlimited#
Calls to iPrimus Australian Mobiles 200 mins included per month,
then 20c per minute + 45c flagfall
Calls to other Australian Mobiles 36c per minute + 45c flagfall
Calls to other Australian Mobiles Cap 36c/min + 45c flagfall capped at $2.20 for up to 20 minutes.
Name-a-Nation & Desti-Nation call rates Name-a-Nation & Desti-Nation call rates
13/1300 Numbers 38.5c per call
Flagfall 45c per all timed calls

iPrimus Value Bundle!

Combine your Line rental, with great call rates, and 40GB of data per month - for $59.90 per month!

iPrimus Value Bundle

Note: No excess data charge – if the monthly peak/off peak allowance is exceeded the connection speed will be limited to 256kbps speed in the relevant period for the balance of a billing cycle. Peak period is 10am to 2am, and off peak is 2am to 10am. Cost of 1MB data (included in plan) = $0.0015.


˜Critical Information summaries are available for iPrimus Value Homephone and Starter Broadband.

Minimum total cost

  Bundle
iPrimus Value Bundle $1526.60

Set-up
Set-up charges No minimum
term contract		 12 Month
minimum term
contract		 24 Month
minimum term
contract
Set-up Fee $199 $139 $89
Things you should know about iPrimus Broadband2+:

  1. iPrimus ADSL2+ is a superfast Broadband consumer-grade residential internet service. Actual speeds vary and may be affected by your location and equipment, the source of your download and the level of internet traffic.
  2. Not available in all areas or to all customers. ADSL2+ is available only to eligible iPrimus residential customers who are located in the area of an iPrimus ADSL2+ enabled exchange. iPrimus cannot at present provide this service on a Fast Transfer or to customers transferring from networks other than Telstra.
  3. Available only to customers who have an existing telephone service.
  4. No excess data charge – if the monthly peak/off peak allowance is exceeded the connection speed will be limited to 256kbps speed in the relevant period for the balance of a billing cycle. Peak period is 10am to 2am and off peak is 2am to 10am.
  5. Data allowance includes uploads and downloads.
  6. You can "Top Up" your data allowance in any month. For cost and terms see: http://www.iprimus.com.au/PrimusWeb/HomeSolutions/AdditionalServices/BroadbandTopUps.htm.
  7. You need an iPrimus approved ADSL2+ capable modem. A $14.95 modem delivery fee additional to the cost of your selected modem applies if you order a modem from us.
  8. ADSL2+ plans are available on 12 or 24 month contract. If you combine Broadband with an iPrimus home phone plan and cancel or transfer either the telephone or internet component, iPrimus may suspend or terminate both services and you may be required to pay early termination fees and need to recontract for a standalone service. Alternatively, you will lose the $10 bundle discount applicable to your Broadband plan.
  9. Bundled price available when you combined selected Broadband plans with an iPrimus Value or Family home phone plan under a 12 or 24 month contract.
  10. For iPrimus home telephone plans see: http://www.iprimus.com.au/PrimusWeb/HomeSolutions/HomePhone/.
  11. Accounts must be paid by Direct Debit. If iPrimus allows you to pay by another method, a $2.95 per bill administration fee applies.
  12. Internet customers paying by direct debit will receive bills online through their iPrimus Account Toolbox. Internet customers paying by direct debit who request a paper bill by mail will be charged $2.50 per bill administration fee.
  13. As part of your plan you can obtain up to 5 iPrimus email addresses. Each mailbox is 10MB in size and you can send individual emails of up to 2MB per email.
  14. You have the flexibility to move between iPrimus ADSL2+ plans without a plan change fee. If you are an existing iPrimus Broadband customer, you can upgrade to iPrimus ADSL2+ for a 12 or 24 month term, without incurring additional set up fees.
  15. It is your responsibility to check the terms of any existing contract you may have with another supplier. If you are transferring a service to iPrimus, there may be consequences under an existing contract.
  16. iPrimus Standard Form of Agreement applies. See http://www.iprimus.com.au/PrimusWeb/StandardFormsofAgreement/.
  17. We will provide the service at the address which you nominate. If you relocate, iPrimus may not be able to provide you with the same offer and you may incur relocation and/or cancellation charges.
  18. Minimum total cost over 12 or 24 months calculated as: 12 or 24x $(Broadband monthly access fee) + (if bundled i.e. with the iPrimus Value home phone plan) 12 or 24 x $29.95 + setup fee (where applicable). Calls, modem + P&H (if required) extra.
  19. Should you cancel before the agreed minimum term ends, an early termination fee of $300.00 pro rated over the remaining months of your contract will apply.

Modem Options
Broadband Modem No minimum
term contract		 12 Month
minimum term
contract		 24 Month
minimum term
contract
Wireless & 4-port ADSL Modem/Router $189˜ $159˜ $129˜
Bring your own modem $0 $0 $0
˜ $14.95 postage and handling charge applies. Information about iPrimus supplied hardware is available here.

iPrimus Value Home Phone Rates
Plan

iPrimus Value
Line Rental
(per month)		 $29.95
Local Calls
(per call)		 20c
National Calls
 $2.20 for up to 3 hours any time4
Primus Mobile Mobile Calls
 $2.20 for up to 20 mins, between 7pm-12am, 7 Days.5
Other Australian Mobiles
 $2.20 for up to 20 mins between 7pm-12am, 7 Days. 5
International Calls Name-a-Nation &
Desti-Nation call rates
Flagfall
(applies to timed calls)		 45c

Things you should know about iPrimus Value Telephony

iPrimus Value

  1. Accounts must be paid by Direct Debit. If iPrimus allows you to pay by another method, a $2.95 per bill administration fee applies.
  2. A Line Rental fee of $29.95/month applies.
  3. All Local Calls are charged at 20c/call. Excludes calls to 13/1300 numbers, premium numbers and other special services which are charged at the applicable rate. Calls to 13/1300 numbers are 38.5c/call.
  4. All National and Long Distance Calls to fixed lines within Australia, other than Local Calls, calls to 13/1300 numbers, premium numbers and other special services, are charged at 20c/minute plus 45c flagfall capped at $2.20 for up to 3 hours. After 3 hours, 20c/minute(charged in 60 second increments)
  5. Calls to Australian Mobiles are 36c/minute (charged in 60 second increments) plus 45c flagfall. Calls to Australian Mobiles which start and finish between 7pm and midnight, 7 days, are 36c/minute plus 45c flagfall capped at $2.20 for the first 20 minutes. After 20 minutes: 36c/minute (charged in 60 second increments).
  6. For International Calls iPrimus Value and iPrimus Family customers may select Name-a-Nation or Desti-Nation.

    Name-a-Nation: You can nominate the country to which you make most of your international calls and receive a special low rate to that country. If at any time you would like to change your Name-a-Nation country you can, simply by calling iPrimus Customer Service.

    Desti-Nation: With Desti-Nation, instead of choosing just one country, you are able to nominate one of four set packages and receive our fantastic Name-a-Nation international call rates to every country in that package.

    • Desti-Nation 1: UK 17.6c/min, USA 17.6c/min, Canada 17.6c/min, NZ 17.6c/min, Greece 42.9c/min and Italy 30.8c/min.
    • Desti-Nation 2: UK 17.6c/min, USA 17.6c/min, China 53.9c/min, Hong Kong 28.6c/min, Malaysia 46.2c/min and Singapore 39.6c/min.
    • Desti-Nation 3: UK 17.6c/min, USA 17.6c/min, Canada 17.6c/min, NZ 17.6c/min, Ireland 17.6c/min and Japan 33c/min.
    • Desti-Nation 4: UK 17.6c/min, USA 17.6c/min, Germany 28.6c/min, India $1.034/min, Philippines 63.8c/min.

    Other International Call Rates are available on our website: http://iprimus.com.au/PrimusWeb/HomeSolutions/HomePhone/InternationalCalls.htm. Calls are charged in 60 second increments (plus 45c flagfall). Rates are subject to change.
  7. All other call types charged at quoted rates.
  8. We will provide the service at the address which you nominate. If you relocate, iPrimus may not be able to provide you with the same offer and you may incur relocation and/or cancellation charges.
  9. It is your responsibility to check the terms of any existing contract you may have with another supplier. If you are transferring a service to iPrimus, there may be consequences under an existing contract.
  10. Where an existing service is being transferred to Primus, you confirm you are authorised to transfer the service and port the number to Primus. You authorise Primus to transfer your service, and now or in the future, to port your number to Primus from your existing supplier and to complete a transfer or port authority on your behalf. Some features may not transfer. We will notify you of the transfer within 10 business days.
  11. iPrimus Standard Form of Agreement applies. See: http://iprimus.com.au/PrimusWeb/StandardFormsofAgreement/.

Looking for fibre optic internet? Why not check out our range of plans and see if you're eligible for premium internet speeds?