Call us on 131 789

My Account




Home Contact Us

Contact Us

Contact iPrimus Residential Contact Primus Telecom Business

If you would like to contact us to ask a question or provide feedback, you may do so using the form below.

Important Notes:

Requests which require Immediate Assistance

Contact Primus by telephone

Residential Customers

Sales

131 789
8:30 am - 8:30 pm (AEST) * Monday - Friday
9 am - 5 pm (AEST) * Saturday & Sunday

 

Customer Service

1300 85 44 85
FAX 1300 85 58 58
8 am - 8 pm (AEST) * Monday - Friday
9 am - 5 pm (AEST) * Saturday

 

Technical Support

Support portal
1300 85 11 85
24 hours * 7 days a week

FAX 1300 85 58 58

 

Phone Fault

1300 85 11 85 (option 4)
24 hours * 7 days a week

 

Mobility Enquiries
(Mobile Phones & Mobile Broadband)

1300 85 27 27
mobiles@iprimus.com.au
8am – 8pm (AEST) Monday to Friday
10am – 6 pm (AEST) Saturday

 

Provisioning

Monday to Friday 8.30am to 8pm (AEST)
Saturday 9am to 5pm (AEST)

 

Residential

Requests which are Non-Urgent

If you need assistance with an enquiry, please fill out the form below to log an enquiry with Primus.

Note: iPrimus Residential will respond to your enquiry within 2 working days. For urgent enquiries, please contact iPrimus by telephone using the contact numbers above.

Fields marked with * indicate required information.

What type of enquiry would you like to make?

Loading..

If you would like to contact us to ask a question or provide feedback, you may do so using the form below.

Important Notes:

Requests which require Immediate Assistance

Contact Primus by telephone

Business Customers

Sales

1300 65 44 24
business@primustel.com.au

 

Customer Service

1300 85 66 88
business_enquiries@primustel.com.au
8:30 am - 6 pm (AEST) * Monday - Friday
Fax 1300 85 66 44

 

Technical Support

1300 85 22 55
corporatesupport@primustel.com.au
24 hours * 7 days a week

 

Mobility Enquiries
(Mobile Phones & Mobile Broadband)

1300 85 66 88
business_enquiries@primustel.com.au
8am – 8pm (AEST) Monday to Friday
9am – 6 pm (AEST) Saturday
Fax: 1300 85 55 22

 

Business

Requests which are Non-Urgent

If you need assistance with an enquiry, please fill out the form below to log an enquiry with Primus.

Note: Primus Business will respond to your enquiry within 1 business day. For urgent enquiries, please contact Primus by telephone (contact numbers above).

Fields marked with * indicate required information.

What type of enquiry would you like to make?

Loading..
Postal Address PO Box 631 Collins Street West, Vic 8007