What is WiFi?

WiFi is a technology that allows for networking capabilities without physical cables.

For a connection to be made over WiFi there must be

  • WiFi Access Point
    • Modem
    • Routers
  • WiFi Client
    • Computers
    • Laptops
    • Mobile Phones / Tablet
    • Printers


A WiFi Access Point will broadcast a Network Name (SSID) for Clients to connect.

WiFi Access Points can be password protected to increase security of your network and is recommended.


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How do I connect to WiFi Access Point?

To connect to a WiFi network you must have a WiFi enabled device.

For computers that are not WiFi enabled, you would need a WiFi USB Dongle to allow WiFi connectivity.


For connectivity you will need to know the following

  • SSID
  • Password


If you have a Primus supplied AudioCodes you will find these details on the back of the device. If you are unable to locate this information please see the AudioCodes Setup Guide


If you need help connecting your device to a WiFi Access Point use the guide below

Walkthrough Guides for Common Operating Systems


If you would like to customise your Wireless Access Point SSID and Password, you may find these guides on the Hardware page

  Hardware Home

Are you having issues with your WiFi connectivity?

Use one of our following guides to troubleshoot your internet issue

  Unable to Join a WiFi Network

  Troubleshoot - Drop Outs

  Troubleshoot - Slow Speeds