What Services Are Offered by Primus?

Primus offers a bunch of included services for your convenience and leisure.



All our customers will receive a 20mb mailbox




Service Status - Outage Notifications

To check the Status of a Primus systems or servers see the System Status page.

Our engineers directly update this to give you the quickest response times.



Personal Website

Web hosting is a computer that displays web pages. Every Web server has an IP address and possibly a domain name. For example, if you enter the URL http://home.iprimus.com.au/testtest in your browser, this sends a request to retrieve the index.html file from the testtest account’s Webspace on Primus’s Web Server and sends it to your browser.

You can access your personal web space by logging into your Account Toolbox and selecting Personal web space from the navigation panel on the left

FTP clients can be configured with the below settings

IP Address: home.iprimus.com.au

Username: username (without @iprimus.com.au)

Password: password (same password for your emails)

Your website URL to view your website is http://home.iprimus.com.au/username

NOTE: Basic HTML is the only file type supported.

Static IP

The cost for a static IP is $10 a month

Static IPs are not currently available on all Fibre connections.

To enable a Static IP on your account you need to login to your Account Toolbox and select Static IP address from the left navigation

Once the Static IP has been selected and enabled. Turn your modem off and on, and the static IP should be acquired by the modem.