What is ADSL?

ADSL stands for Asymmetric Digital Subscriber Line. It is called Asymmetric due to the upload and download being different. For ADSL the download speed is faster than the upload.

ADSL is a very common technology used to provide high speed internet access to customers connected by copper telephone networks.
There are several types of ADSL, the most common are ADSL1, and ADSL2+.

  • ADSL1 has a theoretical maximum speed of 8Mbps. 
  • ADSL2+ has a theoretical maximum speed of 24Mbps.

How do I connect to ADSL?

ADSL requires a modem, the modem converts the ADSL signal into something your computer can understand and use to access the internet.
The ADSL modem will need to be configured with your iPrimus internet username and password before it will connect to the internet.

Do you need help setting up your ADSL connection?

  Setup a New ADSL Connection

Or do you just require the ADSL Settings

  Modem Setup Guides and Config Setup



Are you having issues with your ADSL?

Use one of the following guides to troubleshoot and raise a fault to our senior support team

  Troubleshoot - Can't Connect



  Troubleshoot - Disconnections



  Troubleshoot - Slow Speed



Use one of the following guides to troubleshoot your internet issue

  Troubleshoot - Slow Web Browsing



  Troubleshoot - Gaming Latency