Important information about your Home Phone Connection Fee
Based on an assessment of the fixed line infrastructure that is available at your premises, additional home phone connection fees may apply. Where applicable, this fee ranges from $59 to $299. In the event that your new home phone service requires a new line or cable wiring to be installed at your premises, then we may charge you a supplier-enforced new line connection fee of $299. This fee does not include the cost of any cabling work conducted by our wholesaler at your premises. These additional fees (if applicable) will be passed on to you.
For further information regarding this fee, please get in touch with our friendly customer team via LiveChat or over the phone.