Mobile

International Roaming

International mobile roaming allows your mobile device to use an overseas carriers’ network while traveling abroad. Your usage of an overseas carriers’ network will usually incur significantly higher charges compared to using your mobile device in Australia and will be charged in excess of your included value.

Adding and Removing International Roaming

International Roaming can added or removed by contacting our Live Chat team or calling 131 789 from within Australia and +61 3 86772307 if you are overseas.

Maximum Charge Information

The maximum charges for certain usages of your mobile device while roaming are set out in the links below.

If you require information for a country not listed please contact us on 131 789.

Please Note: International Roaming rates are subject to change without notice, due to fluctuations in international currency exchange rates and changes to charges imposed by the overseas network.

Roaming Costs

Zone 1 & 2

Zone 3

Making a 1 min call to Australia from Country$1.50$4.00
Making a 1 min call to number within Country$1.50$4.00
Receiving a 1 minute call while roaming in Country$1.50$4.00
Sending an SMS message to Australia from Country$1.50$4.00
Sending a SMS to a number within Country$1.50$4.00
Receiving a SMS message while roaming in Country$1.50$4.00
Using 1 megabyte of data while roaming in Country$1.00$16.00

International Roaming

Algeria*Zone 2Liberia*Zone 2Senegal*Zone 2
BotswanaZone 2MadagascarZone 2SeychellesZone 2
Cameroon*Zone 2Malawi*Zone 2South AfricaZone 2
Chad*Zone 2Mauritiana*Zone 2South Sudan*Zone 2
Congo,
Democratic
Republic of the*
Zone 2MauritiusZone 2SudanZone 2
Congo,
Republic of the**
Zone 2MoroccoZone 2TanzaniaZone 2
Cote D’lvoire*Zone 2MozambiqueZone 2UgandaZone 2
Ethiopia*Zone 2Namibia*Zone 2Zambia*Zone 2
Guinea Bissau*Zone 2NigeriaZone 2Zimbabwe*Zone 2
Guinea*Zone 2Reunion Island*Zone 2  
KenyaZone 2Rwanda*Zone 2  
Algeria*Zone 2
BotswanaZone 2
Cameroon*Zone 2
Chad*Zone 2
Congo,
Democratic
Republic of the*
Zone 2
Congo,
Republic of the**
Zone 2
Cote D’lvoire*Zone 2
Ethiopia*Zone 2
Guinea Bissau*Zone 2
Guinea*Zone 2
KenyaZone 2
Liberia*Zone 2
MadagascarZone 2
Malawi*Zone 2
Mauritiana*Zone 2
MauritiusZone 2
MoroccoZone 2
MozambiqueZone 2
Namibia*Zone 2
NigeriaZone 2
Reunion Island*Zone 2
Rwanda*Zone 2
Senegal*Zone 2
SeychellesZone 2
South AfricaZone 2
South Sudan*Zone 2
SudanZone 2
TanzaniaZone 2
UgandaZone 2
Zambia*Zone 2
Zimbabwe*Zone 2

AfghanistanZone 1IndonesiaZone 1PakistanZone 1
ArmeniaZone 1Japan3Zone 1PhillipinesZone 1
AzerbaijanZone 1KazakhstanZone 1SingaporeZone 1
BangladeshZone 1Korea South3Zone 1Sri LankaZone 1
BhutanZone 1KyrgyszstanZone 1TaiwanZone 1
Brunei DarussalamZone 1LaosZone 1TajikistanZone 1
CambodiaZone 2MacauZone 1ThailandZone 1
ChinaZone 1MalaysiaZone 1Timor-LesteZone 1
GeorgiaZone 1MongoliaZone 1UzbekistanZone 1
Hong KongZone 1MyanmarZone 1VietnamZone 2
IndiaZone 1Nepal*Zone 1  
AfghanistanZone 1
ArmeniaZone 1
AzerbaijanZone 1
BangladeshZone 1
BhutanZone 1
Brunei DarussalamZone 1
CambodiaZone 2
ChinaZone 1
GeorgiaZone 1
Hong KongZone 1
IndiaZone 1
IndonesiaZone 1
Japan3Zone 1
KazakhstanZone 1
Korea South3Zone 1
KyrgyzstanZone 1
LaosZone 1
MacauZone 1
MalaysiaZone 1
MongoliaZone 1
MyanmarZone 1
Nepal*Zone 1
PakistanZone 1
PhillipinesZone 1
SingaporeZone 1
Sri LankaZone 1
TaiwanZone 1
TajikistanZone 1
ThailandZone 1
Timor-LesteZone 1
UzbekistanZone 1
VietnamZone 2

AnguillaZone 2Bayman IslandsZone 2JamaicaZone 2
Antigua and
Barbuda
Zone 2Curacao
& Bonaire
Zone 2St Kitts
and Nevis
Zone 2
ArubaZone 2DominicaZone 2St LuciaZone 2
BarbadosZone 2Dominican
Republic1,2
Zone 2St Vincent and
the Grenadines
Zone 2
BermudaZone 2GrenadaZone 2Turks and CaicosZone 2
BonaireZone 2HaitiZone 2  
AnguillaZone 2
Antigua and
Barbuda
Zone 2
ArubaZone 2
BarbadosZone 2
BermudaZone 2
BonaireZone 2
Bayman IslandsZone 2
Curacao
& Bonaire
Zone 2
DominicaZone 2
Dominican
Republic1,2
Zone 2
GrenadaZone 2
HaitiZone 2
JamaicaZone 2
St Kitts
and Nevis
Zone 2
St LuciaZone 2
St Vincent and
the Grenadines
Zone 2
Turks and CaicosZone 2

Costa Rica1Zone 2El Salvador*4Zone 2MexicoZone 2
BelizeZone 2Guatemala*Zone 2Panama4Zone 2
Costa Rica1Zone 2
BelizeZone 2
El Salvador*4Zone 2
Guatemala*Zone 2
MexicoZone 2
Panama4Zone 2

Canada1,2Zone 1Peurto Rico2Zone 1US Virgin IslandsZone 1
Guam & the
Northern Marianas
Zone 1United States1,2Zone 1  
Canada1,2Zone 1
Guam & the
Northern Marianas
Zone 1
Peurto Rico2Zone 1
United States1,2Zone 1
US Virgin IslandsZone 1

Argentina1,2Zone 2French Guiana*Zone 2Uruguay*Zone 2
BoliviaZone 2GuyanaZone 2El Salvador*4Zone 2
Chile1,2Zone 2ParaguayZone 2Venezuela*Zone 2
ColombiaZone 2PeruZone 2  
EcuadorZone 2Trinidad and TobagoZone 2  
Argentina1,2Zone 2
BoliviaZone 2
Chile1,2Zone 2
ColombiaZone 2
EcuadorZone 2
French Guiana*Zone 2
GuyanaZone 2
ParaguayZone 2
PeruZone 2
Trinidad and TobagoZone 2
Uruguay*Zone 2
El Salvador*4Zone 2
Venezuela*Zone 2

AlbaniaZone 1GuernseyZone 1PolandZone 1
AustriaZone 1HungaryZone 1PortugalZone 1
BelarusZone 1IcelandZone 1RomaniaZone 1
BelgiumZone 1IrelandZone 1RussiaZone 1
Bosnia &
Herzegovina
Zone 1Isle of ManZone 1San MarinoZone 1
BulgariaZone 1ItalyZone 1SerbiaZone 1
CroatiaZone 1JerseyZone 1Slovak RepublicZone 1
CyprusZone 1LatviaZone 1SloveniaZone 1
Czech RepublicZone 1LiechtensteinZone 1SpainZone 1
DenmarkZone 1LithuaniaZone 1SwedenZone 1
EstoniaZone 1LuxembourgZone 1SwitzerlandZone 1
Faroe IslandsZone 1MacedoniaZone 1TurkeyZone 1
FinlandZone 1MaltaZone 1UkraineZone 1
FranceZone 1MonacoZone 1United KingdomZone 1
GermanyZone 1MontenegroZone 1Vatican CityZone 1
GibraltarZone 1NetherlandsZone 1  
GreeceZone 1NorwayZone 1  
AlbaniaZone 1
AustriaZone 1
BelarusZone 1
BelgiumZone 1
Bosnia &
Herzegovina
Zone 1
BulgariaZone 1
CroatiaZone 1
CyprusZone 1
Czech RepublicZone 1
DenmarkZone 1
EstoniaZone 1
Faroe IslandsZone 1
FinlandZone 1
FranceZone 1
GermanyZone 1
GibraltarZone 1
GreeceZone 1
GuernseyZone 1
HungaryZone 1
IcelandZone 1
IrelandZone 1
Isle of ManZone 1
ItalyZone 1
JerseyZone 1
LatviaZone 1
LiechtensteinZone 1
LithuaniaZone 1
LuxembourgZone 1
MacedoniaZone 1
MaltaZone 1
MonacoZone 1
MontenegroZone 1
NetherlandsZone 1
NorwayZone 1
PolandZone 1
PortugalZone 1
RomaniaZone 1
RussiaZone 1
San MarinoZone 1
SerbiaZone 1
Slovak RepublicZone 1
SloveniaZone 1
SpainZone 1
SwedenZone 1
SwitzerlandZone 1
TurkeyZone 1
UkraineZone 1
United KingdomZone 1
Vatican CityZone 1

BahrainZone 2Kuwait*Zone 2Syria*Zone 2
EgyptZone 2Lebanon*Zone 2TunisiaZone 2
Iran*Zone 2OmanZone 2United Arab
Emirates
Zone 2
Iraq*Zone 2PalestineZone 2Yemen*Zone 2
IsraelZone 2QatarZone 2  
JordanZone 2Saudi ArabiaZone 2  
BahrainZone 2
EgyptZone 2
Iran*Zone 2
Iraq*Zone 2
IsraelZone 2
JordanZone 2
Kuwait*Zone 2
Lebanon*Zone 2
OmanZone 2
PalestineZone 2
QatarZone 2
Saudi ArabiaZone 2
Syria*Zone 2
TunisiaZone 2
United Arab
Emirates
Zone 2
Yemen*Zone 2

Cook islandsZone 2New ZealandZone 1Solomon IslandsZone 1
FijiZone 1Norfolk Island*Zone 1TongaZone 1
French PolynesiaZone 1Papa New GuineaZone 1VanuatuZone 1
NauruZone 1SamoaZone 1  
Cook islandsZone 2
FijiZone 1
French PolynesiaZone 1
NauruZone 1
New ZealandZone 1
Norfolk Island*Zone 1
Papa New GuineaZone 1
SamoaZone 1
Solomon IslandsZone 1
TongaZone 1
VanuatuZone 1