Contact Us

Postal Address

PO Box 631 Collins Street West, Vic 8007

Contact iPrimus

Sales

131 789
8:00 am - 10 pm (AEST)* Monday - Friday
9 am - 5pm (AEST)* Saturday and Sunday
sales@iprimus.com.au

Customer Service

1300 85 44 85 (Option 1)
FAX 1300 85 58 58
9 am - 6 pm (AEST) * Monday - Friday
customerservice@iprimus.com.au

Technical Support

Support portal
1300 85 11 85 (Option 1)
24 hours * 7 days a week
FAX 1300 85 58 58
techsupport@iprimus.com.au

Phone Fault

1300 85 11 85 (Option 1)
24 hours * 7 days a week
faults@iprimus.com.au

Mobility Enquiries

(Mobile Phones & Mobile Broadband)
1300 85 27 27
9am – 6 pm (AEST) Monday to Friday
mobiles@iprimus.com.au

Provisioning

1300 85 44 85 (Option 2)
Monday to Friday 9 am to 6 pm (AEST)