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Home Support Top FAQs I was meant to get a discount. Why am I being billed full price for my internet?

I was meant to get a discount. Why am I being billed full price for my internet?

Your bill shows the full monthly plan fee including GST. This is reduced each month by means of a $10 credit. This can be found on the front page of your monthly invoice under "bundled service savings" or on the reverse side of your monthly invoice under "customer savings".