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Home Support Top FAQs How do I change the name on this account?

How do I change the name on this account?

You will need to print and complete the Change of Account holder form which you can download by clicking here. Please fax or mail the form to the number or address shown on the form. Documents supporting any change of name due to marriage, divorce, change of name by deed poll or death will be required.

We endeavor to process Change of Account Holder requests within 21 working days after receipt of all necessary documents. Please be advised that the new account holder may incur a $59 fee for the change of name taking place. Clarification regarding this $59 fee can be viewed on the Change of Nominated Account Holder form.



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