Support Questions

How do I Log on to a Wireless Hotspot?

Once you have located a Primus Broadband Wireless Hotspot, ensure you have inserted your 802.11b wireless card into your laptop and powered the laptop on, or powered on the WLAN feature of the PDA.
When your laptop or PDA is ready to start working with, open Internet Explorer.
After it has completed loading, you will presented with a pre-login screen.

Select Primus from the list of Service Providers and you will then be taken to the Primus Broadband Wireless Login Screen
Enter your username and password and click on the Login button.

After a few seconds, you will be connected to the Internet and you will be able to browse the Internet, use your email, or launch a Virtual Private Network (VPN)* session to your corporate network.
To Logoff from the Primus Broadband Wireless, close all web browsers, email programs and VPN sessions.

* Customers who would like to use Virtual Private Network (VPN) software should consult their Internal IT Helpdesk for advice on how to correctly do this.
For other Internet application configuration scripts, please visit the Technical Support section of our web site.