All queries about your account should be referred to your account manager or Business Customer Service. Click here for contact details.
Primus Business customers are provided with a single bill for most services so that billing is simple and convenient. Several bill formats are available.
Bill payment options include:
- Cheque via mail
- POSTBILLPAY by Australia Post
- BPAY online via your bank account
- By phone – please call 1300 85 66 53 – maximum payment by credit card is $10,000.
- Direct Debit from a credit card or savings or cheque account
Business customers may also qualify for Primus E-Bill.
E-Bill is a software application that provides Primus customers with an electronic bill analysis solution with a global overview or summary of all costs across all cost centres and users.
E-Bill is a highly flexible reporting solution that can analyse a particular department, division or cost centre, by user and group, completely independent of departmental structure.
E-bill can integrate Primus’ fixed-line, Data, Internet and mobility billing into one uniform cost centre management application.
All data can be exported into a variety of formats including common spreadsheet, database and text formats.
E-Bill is licensed software and software license fees apply. Please consult your Primus sales representative or account manager for pricing information and eligibility.