Primus ISDN 2 is part of the Primus Business Phone Lines product line.  Other products in this suite of business telephone services include Primus ISDN 10/20/30 and Primus MultiVoice.  More...

Overview

Primus is a leading provider of independent ISDN services in the Australian market. Primus has been providing ISDN 10/20/30 services to business customers in the major cities using the Primus carrier grade ATM network for over 8 years. Now Primus is pleased to introduce the first alternative ISDN 2 product to Australian business customers.

Primus ISDN 2 provides ISDN Basic Rate Access (BRA) services to businesses and brings real competition to the small to medium business (SMB) market, who are the prime users of ISDN 2 services.

Primus ISDN 2 is a voice call carriage service delivered via the PrimusNET national broadband network. Primus offers ISDN 2 in combination with optional business grade Internet access, providing an all-in-one telephone and Internet solution to SMB customers.

Primus ISDN 2 provides two (2) B or bearer channels for making and receiving up to two simultaneous calls. Multiple ISDN 2 services can be used in a “hunt group” where more lines are needed. Each ISDN 2 would be connected to a basic rate interface (BRI) port on a compatible phone system (key system, PABX or IP PABX).

Primus ISDN 2 offers attractive tariff packages and, with the availability of optional “high end” features such as Auto Attendant and individual Voicemail, it makes a compelling voice solution for SMB customers.

Features & Benefits

Features

• Minimum of two (2) ISDN 2 services or 4 channels
• Local Number Portability – your existing phone numbers can be kept in most cases
• Virtual lines (channels) can be dynamically used for incoming and outgoing calls
• Individual Numbers or Direct In Dial (DID) available
• DID supports numbers in blocks or 10 or 100
• Digital transmission for high call quality
• Line Hunt
• Extension Level Billing
• Calling Line Identification Presentation & Restriction (CLIP, CLIR) – allow or restrict the display of your number to the person you are calling
• Call Barring – restrict call types
• Diversion Services
• Broadband access is via PrimusNET SHDSL. Speed will be between 512k and 2.3Mbps, both upstream and downstream. Voice calls will consume some of this bandwidth while active
• Available via the PrimusNET network which provides broad coverage of the metropolitan areas of Adelaide, Brisbane, Melbourne, Perth and Sydney and the Gold Coast. Also available in some other major centres

Benefits

• Competitive ISDN Access fees minimises recurring fixed network costs
• Attractive tariff packages give you competitive call rates and broadband access
• Grows to suit your business – add additional ISDN2 services easily and quickly (up to four (4) ISDN 2 services)
• ncreased productivity and profitability: ISDN provides more efficient communications than analogue lines through the use of modern phone systems and ISDN features
• Direct In Dial provides direct employee calling capabilities without having to call through a receptionist
• Extension Level Billing: Primus provides Extension Level Billing (ELB), allowing call itemisation for each extension number, providing better call accounting and cost tracking
• Porting: Primus offers flexibility with ported numbers. Current PSTN services can be ported to the new Primus DID range. This allows customers to retain their existing numbers
• Integrated business grade SHDSL Internet service with very competitive tariffs – no need to buy a separate Internet connection, or use it for email, hosting, or remote access to your office

Pricing

Competitive call rates are available based on your expected call expenditure.

Please call Primus on 1300 65 44 24 for a consultation on all your communications needs.

FAQ’s

What is ISDN?
Integrated Services Digital Network (ISDN) is a telecommunication system for digital phone connections, which has been available worldwide for 25 years. Integrated Services refers to ISDN's ability to deliver up to 30 simultaneous connections, in any combination of data, voice, video and fax over a single transmission line. Voice and data is delivered over ISDN via bearer channels (B channels). Each B channel provides a bandwidth of 64kbps. ISDN is delivered to customers via either a Basic Rate Access (BRA) or a Primary Rate Access (PRA). BRA consists of 2 B channels, while PRA consists of 30 B channels. PRA is typically delivered to the customer in lots of 10, 20 or 30 channels, although the 30 channels can be made available once the service is installed.

Where is Primus ISDN 2 available?
Primus ISDN is available in the metropolitan areas of Adelaide, Brisbane, Melbourne, Perth and Sydney and is also available on the Gold Coast and some regional locations.

What is the lead time for installation?
The standard lead time is 20 working days, excluding public holidays. Lead time commences once the application for ISDN has been accepted by Primus.

What is the lead time for installation?
The standard lead time is 20 working days, excluding public holidays. Lead time commences once the application for ISDN has been accepted by Primus.

• ISDN compatible phone system (e.g. PABX) that can plug directly into the Primus NTU (NT1).
• All equipment connected to the ISDN network must be ACA approved. Equipment used with Primus ISDN services must be compatible with the ETSI ISDN or TS014 standards.

Can I use Primus ISDN 2 for data calls or video conferencing?
No, Primus ISDN 2 is designed for voice calls only. As ISDN 2 services only supply 2 B channels at 64kbps each, this is usually too little bandwidth for today’s Internet and data applications. Primus has bundled symmetric broadband Internet access with our ISDN 2 service, which will provide better speed than ISDN 2 data calls.