Primus ISDN 10/20/30 is part of the Primus Business Phone Lines product line.  Other products in this suite of business telephone services include Primus ISDN 2 and Primus MultiVoice.  More...

Primus ISDN 10/20/30 Overview

Primus is a leading provider of independent ISDN services in the Australian Market. Primus ISDN 10/20/30 provides quality voice, data and video carriage services to business customers in the major cities using the Primus carrier grade ATM network.

Primus ISDN 10/20/30 provides ISDN Primary Rate services to businesses with quality voice carriage at a fraction of the price of traditional providers.

ISDN can be used for a range of voice, data and video plus image transfer applications including:

Telephony
Most importantly, ISDN provides a clear, high quality telephone connection. In conjunction with digital telephones, small phone systems and PABX systems, ISDN offers a range of additional call and messaging features that are not available with analogue telephone services.
Data transfer
ISDN provides data call capabilities for wide area network (WAN) applications and is an ideal backup link for link failover and redundancy.
Video Conferencing
Live, full colour, two-way video, audio and data communication. Video conferencing equipment ranges in size from desktop systems to large room systems.
Internet access
Fast access to Internet and online services, with the confidence that you can still receive or make calls.

Today, many of the data applications of ISDN have been superseded by newer broadband technologies, such as ADSL, but ISDN is still the mainstay of business telephone services due to its quality, wide availability and broad array of compatible equipment.

Features & Benefits

Features

• Minimum of 10 channels. Maximum is only limited by the number of E1 services able to be delivered to site
• Local Number Portability – your existing phone numbers can be kept in most cases
• Untimed local calls or the option of timed local calls – you choose
• ISDN supports voice and data call types
• Virtual lines (channels) can be dynamically used for incoming and outgoing calls
• Direct In Dial (DID) with 100 number ranges for extensions
• Digital transmission for high call quality
• Supports high end network features and complex PABX systems
• Grows to suit your business
• Extension Level Billing
• Calling Number Display
• Call Barring
• Diversion Services
• The ETSI Protocol is supported, meaning you can keep your older PABX without the need for a Protocol converter
• Available via the PrimusNET network and in selected other areas. PrimusNET provides broad coverage of the metropolitan areas of Adelaide, Brisbane, Melbourne, Perth and Sydney and is also available on the Gold Coast and some regional locations

Benefits

• Competitive ISDN Access fees minimises recurring fixed network costs
• Market leading call rates for local, national, mobile and international calls reduces your total call costs
• Simplicity: Having telephones, faxes and computers connected on the one integrated ISDN service make it an obvious upgrade choice for analogue phone users. Most importantly, ISDN is a proven and reliable service
• Increased productivity and profitability: ISDN provides more efficient communications than analogue lines through the use of modern phone systems and ISDN features
• Voice and Data: The customer receives both Voice and Data capabilities from the one service
• Direct In Dial provides direct employee calling capabilities without having to call through a receptionist
• Extension Level Billing: Primus provides Extension Level Billing (ELB), allowing call itemisation for each extension number, providing better call accounting and cost tracking.
• Porting: Primus offers flexibility with ported numbers. Current PSTN services can be ported to the new Primus DID range. This allows customers to retain their existing numbers
• ETSI and TS014 Protocols: Primus supports older TS014 PRA cards. There is no need to upgrade your PABX or purchase a protocol converter. Primus supports both protocols, TS014 and ETSI

Pricing

Primus ISDN 10/20/30 is available from as little as $10 per channel per month (i.e. ISDN with 30 channels from $300 per month).

Competitive call rates are available based on your expected call expenditure.

Please call Primus on 1300 65 44 24 for a consultation on all your communications needs.

FAQ’s

What is ISDN?
Integrated Services Digital Network (ISDN) is a telecommunication system for digital phone connections, which has been available worldwide for 25 years. Integrated Services refers to ISDN's ability to deliver up to 30 simultaneous connections, in any combination of data, voice, video, and fax, over a single transmission line. Voice and data is delivered over ISDN via bearer channels (B channels). Each B channel provides a bandwidth of 64kbps. ISDN is delivered to customers via either a Basic Rate Access (BRA) or a Primary Rate Access (PRA). BRA consists of 2 B channels, while PRA consists of 30 B channels. PRA is typically delivered to the customer in lots of 10, 20 or 30 channels, although the 30 channels can be made available once the service is installed.

Where is Primus ISDN 10/20/30 available?
Primus ISDN is available in the metropolitan areas of Adelaide, Brisbane, Melbourne, Perth and Sydney and is also available on the Gold Coast and some regional locations.

What is the lead time for installation?
The standard lead time is 34 working days, excluding public holidays. Lead time commences once the application for ISDN has been accepted by Primus.

What equipment do I need?
If you already have a primary rate ISDN service from another provider, then you almost certainly have everything you need. Otherwise, the following is required:

• ISDN compatible phone system (e.g. PABX) that can plug directly into the Primus NTU (NT1).
• Computer equipment may require either an ISDN Terminal Adaptor or an ISDN PC Card to be wired between the NT1 and the computer.
• All equipment connected to the ISDN network must be ACA approved. Equipment used with Primus ISDN services must be compatible with the ETSI ISDN or TS014 standards.