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January 2011

JAN212011

iPrimus News

Android is iPhone's greatest competitor. Like the iPhone, it works like a normal phone – you can call and text, but you can also send emails, browse websites, take photos, and other useful things too. Unlike the iPhone, there are a range of handsets available and many apps are free to download.

iPrimus has the incredible LG Optimus One Android handset available with our Social Cap Plus plan.

Click this link to get acquainted: http://www.iprimus.com.au/socialpluscap39/

Terms & Conditions

Customer News

Queensland Floods

And the winner is Prim-E-dition

Our hearts go out to all the people in Brisbane, Queensland, and Australia who have been affected by the floods.

We have implemented a dedicated hotline to help customers affected: 1800 55 98 96

Through this number, you can:

  • Call to register faults, request restoration of service, and any other assistance required;
  • Request free diversion of current numbers to an alternate fixed or mobile number of your choice;
  • Check if you are eligible to apply over the phone for a waiver of phone charges during the affected period;

Click this link for all information: http://www.iprimus.com.au/media/documents/qldfloods.pdf



This Australia Day, we'll be celebrating. Here's why:

Celebrate Australia Day with iPrimus

Every iPrimus call centre is located in Australia. We take great pride in the effectiveness of our call centres and the great service we provide to our customers. When you have a question about your account, your call will be answered here in Australia. Our call centres will also be open on Australia day (please note these are AEDT times and all changes to standard operating times are highlighted in blue)...

  • Customer Service (Billing & General): 9.00am – 5.00pm
  • Provisioning (Moves & new connections): 9.00am – 5.00pm
  • Tech Support (All areas): 24 hours
  • Sales: 9.00am – 7.00pm

iPrimus customers can watch ABC online without paying for it! It's called ABC iView, and it's unmetered, which means the data required to watch TV on your iPrimus connection doesn't count against your monthly download limit. Whether it's ABC for kids, Spicks and Specks, The Gruen Transfer or the 7:30 Report you can catch up on all of your favorite ABC shows without using your data.

iPrimus also provides extensive Broadband coverage throughout Australia, which means we have Customers in some unlikely places. From Caringbah to Currimundi and Jacana to Joondalup we will continue to keep Australians connected across the Nation.

Do you like the idea of Australian based call centers or will you find the ABC iView free downloads useful?

Jump on facebook.com/iprimusAU and give us your feedback!

iFunny Bulletin

Kittens dressed in sweaters

There's nothing like dressing animals in human clothing for a quick giggle. But somehow we can't help but think their accidental mimicry holds some deeper lessons about life. This guy, for example, might have something very poignant to say about relationships or he might be holding some deep thoughts on the secrets of the Universe!

Actually, wait, no, it's just really, really stupidly funny.

http://www.buzzfeed.com/expresident/109-cats-in-sweaters

Check out more iFunny bulletins at http://facebook.com/iprimusAU

Join in the fun!
facebook.com/iprimusAU

iPrimus Twitter

6 customers helped on Twitter

We're responding to tweets on Twitter. If you've got a Twitter account, log in, and ask away. We're ready for many, many more questions. Twitter is easily accessed via your Android handset or by using any other type of internet connection.

If you don't have a Twitter account, it's incredibly easy to sign-up, and fun to use. Go to twitter.com, find the large 'sign up' button, and follow the instructions.

Check out what our current Customers are saying: twitter.com/iprimusAU


Brand new TV Commercials

Keep the great suggestions and questions coming!

If you’ve enjoyed a story, have something to add or a suggestion to make, let us know. We’d also love to hear about your real Customer experiences, article ideas or websites you love.

Tell us what you’d like to see right here at newsletter@iprimus.com.au

See you next month,

The iPrimus Team

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