February 2011

Are you tired of your old phone? Want to do more than text and call?
You need a Smartphone!

Luckily, we are giving away an LG Optimus One Android handset which is an exceptional Smartphone.

To enter, email newsletter@iprimus.com.au from your iPrimus email address and in 25 words or less tell us "Why you need a Smarter Mobile Phone?".

The iPrimus customer with the most creative, interesting, intelligent and appealing entry will win. One entry per Customer and if your entry is not emailed from your iPrimus email address, be sure to include your username or iPrimus email address in the email.

(competition ends 5pm EST 11/03/2011)
Read here for full terms and conditions.

The handset includes features such as:

• Android 2.2 operating system
• 3.2" capacitive touchscreen
• Built in GPS with turn by turn navigation
• Portable Wi-Fi Hotspot capability
• Over 100,000 Apps available

The LG Optimus One Android handset is also available on our great value Social Plus Cap plans.
For more information on these great plans click here…

Protect yourself online

Customers are reporting more and more scam emails everyday.

They're called 'phishing emails' and they are designed to trick you into giving your personal or
financial details.

Luckily, phishing emails are relatively easy to avoid if you know how to spot them:

• Don't respond to e-mail's requesting personal information such as your Internet username, password, date of birth or account number
• Remember legitimate Internet service providers or banks etc will never ask you for your account details or passwords by e-mail
• Don't click on a link in an email, always type the website address in your browser

We take a lot of care to ensure our customers get the very best customer service available. That's why we're making sure everyone is aware of any safety and security risks associated with our service.

For more in-depth information, read this flyer from the Australian Government website:

Protecting Yourself Online: http://www.staysmartonline.gov.au/news/news_articles/regular/?a=19598

If you receive a phishing email, report it to abuse@iprimus.com.au

Bundle Discounts

There are great savings to be made when you group your services with iPrimus.

iPrimus has many monthly bundle options available whereby combining two or more eligible iPrimus products you can save a minimum $10 from your monthly access fee…

Click here for standard Broadband plans

Bundle deals also apply to our Android Social Plus Caps. Click here to see the savings

* All bundles are subject to 12 or 24 month contract terms.

If you look carefully, faces are everywhere. Door-handles become noses. A letterbox turns into a mouth. If you use your imagination, there they'll be, staring back at you with a peculiar expression.

Sometimes these faces are so silly, they deserve a photo. If only Australia had more snow in its cities, we might see more stupid faces like these silly monsters in the United States.

Check out more iFunny bulletins, Join in the fun!

Facebook is a fantastic way for us to communicate with our customers. It's a very public and honest forum. We take it very seriously.

Recently our Facebook page has had a lot of attention. We've been asking our customers interesting questions, receiving interesting answers, and occasionally giving away prizes.

Some of the questions are about the NBN, computer games for kids, the speed of your internet, things that we think are funny, and many more.

Have a look at what our customers have been saying by visiting our page.

To become a fan of our page, just click the like button at the top of our page.

Our contact centre staff have been working long hours to ensure your wait times are minimal. Our Support and Faults queues are higher this month due a spate of natural disasters that occurred across the country. Our staff will continue to support and help all the Customers affected and strive to answer your enquiry in the quickest, most efficient manner.

We are constantly measuring our performance to ensure we continue to improve your wait times.

Keep the great suggestions and questions coming!

If you’ve enjoyed a story, have something to add or a suggestion to make, let us know. We’d also love to hear about your real Customer experiences, article ideas or websites you love.

Email us (tell us what you think): newsletter@iprimus.com.au

See you next month,

The iPrimus Team

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